Customer Reviews

“Carpet express continues to impress and not disappoint!! I’ve been using them for over 10 years and have been extremely pleased with their professionalism, excellent service, and quality of my new custom rug! Thank you!!”

“All went very well. Thank you”

“Very helpful and accomodating staff. Excellent choices of quality carpets and flooring. Very competitive prices.”

“Working with Carpet and Floor express was a great experience! Upon entry i was properly greeted and the team was extremely professional and all about customer service (everyone was also wearing a mask which i appreciated). I asked questions on different options to replace the carper in a new condo i purchased- I had never purchased carpet so I was at a complete lost on the process. The manager was extremely helpful and provided multiple options for me to look at, providing the cost difference of each option. There was no effort to try to upsell me or have me purchase a more expensive carpet. He asked questions about what room(s) i am looking for and what i envision in each room. It felt collaborative and i think i picked the perfect carpet. It is soft and has a bit of speckle that i truly appreciate. The installation was quick and on-time, which was important to me as I was on a deadline. Overall i had a great experience and plan to use this company again in the future for more rooms I have planned. Highly recommend!”

“Bought a house and found out I needed to replace all the carpet because dogs had ruined it. Money was extremely tight but these guys were amazing, only showed me what I could afford and found a great carpet with a 30 year warranty for the same price Home Depot tried to charge me for their 4 year warranty carpet.”

“Used Carpet and Floor for three different flooring project that I had over the last two years and I can’t say I ever thought I would be so impressed with the type of customer service and attention to detail that they offered me. Not only did carpet and floor express install within three days of the date I purchased the flooring, they were able to beat a competitors price by 20%. What are your job is a 1000 square-foot apartment or a 25,000 square-foot office building these guys will get it done.”

“Absolutely wonderful service. I shopped around and this store provided the best service and overall information. Highly recommend!”

“Absolutely phenomenal customer service! Owner is very kind and every employee goes to great lengths to make sure the customers needs are met. Cannot recommend Carpet & Floor Express enough. Do not hesitate to reach out to them for any flooring needs!”