Customer Reviews

“We had a very pleasant experience. Tony helped us find a great carpet, choose great colors for the two rooms, and was very respectful of our budget and style. The carpet was installed in a timely manner. Thus far, the carpet seems to be of a great quality.”

“Tony was an absolute delight to deal with from the moment we walked into his showroom in Rockville. Very personable, listened to what we were looking for and then made recommendations that fit our needs. He kept us very informed, and worked with us to time the installation for a short window between when we had some remodeling completed and when we had guests coming into town. The installers were very polite and efficient - they did a very nice job laying the carpet down. We would absolutely use this vendor again.”

“Tony was an absolute delight to deal with from the moment we walked into his showroom in Rockville. Very personable, listened to what we were looking for and then made recommendations that fit our needs. He kept us very informed, and worked with us to time the installation for a short window between when we had some remodeling completed and when we had guests coming into town. The installers were very polite and efficient - they did a very nice job laying the carpet down. We would absolutely use this vendor again.”

“Great experience! Highly recommended!”

“Great experience! Highly recommended!”

“We had a previous bid from another company, Empire Today, for $602 including installation and tax, but <br /> we thought that we should get at least one other bid from <br /> another carpet firm. We obtained from Angie's list the name of Carpet Express, <br /> In Rockville Maryland. (It is my intention to update this review of Carpet <br /> Express, once their installation has been done.) <br /> With a 10 percent discount coupon which we obtained from Angie's list, we <br /> visited Carpet Express. We were the first customer in the store that morning, 10/23/2013, <br /> and we spoke to salesperson Hamid. Hamid was very personable, <br /> professional, and competent. Hamid helped us select an inexpensive berber <br /> carpet. He computed the price with pad and installation as a little less <br /> than the $602 contract we had from Empire Today, but with the discount coupon <br /> it came to around $537. My wife said if we could have it for $500, he could <br /> have the contract. With only a moment for thought, Hamid said he would accept <br /> our price "because you are our first customer today." We signed the contract, for $500. <br /> Subsequently, we called the first company, Empire Today, to cancel the first contract -- only because of finding a better price from a similarly attractive company, Carpet Express. (Check my separate review of Empire Today.) <br /> I intend to update this review of Carpet Express, after their installation has been done, currently scheduled for 11/5/2013. <br /> <br />”

“We had a previous bid from another company, Empire Today, for $602 including installation and tax, but <br /> we thought that we should get at least one other bid from <br /> another carpet firm. We obtained from Angie's list the name of Carpet Express, <br /> In Rockville Maryland. (It is my intention to update this review of Carpet <br /> Express, once their installation has been done.) <br /> With a 10 percent discount coupon which we obtained from Angie's list, we <br /> visited Carpet Express. We were the first customer in the store that morning, 10/23/2013, <br /> and we spoke to salesperson Hamid. Hamid was very personable, <br /> professional, and competent. Hamid helped us select an inexpensive berber <br /> carpet. He computed the price with pad and installation as a little less <br /> than the $602 contract we had from Empire Today, but with the discount coupon <br /> it came to around $537. My wife said if we could have it for $500, he could <br /> have the contract. With only a moment for thought, Hamid said he would accept <br /> our price "because you are our first customer today." We signed the contract, for $500. <br /> Subsequently, we called the first company, Empire Today, to cancel the first contract -- only because of finding a better price from a similarly attractive company, Carpet Express. (Check my separate review of Empire Today.) <br /> I intend to update this review of Carpet Express, after their installation has been done, currently scheduled for 11/5/2013. <br /> <br />”

“In summary, Tony and his people from Carpet & Floor Express were fantastic in every way. If I could give an A++ in each category, I would. <br /> When I visited their showroom, I discussed my needs (including my dog's needs), and Tony and I looked at several carpeting options. He did not try to upsell me on a fancier carpet, despite my showing up in a suit/tie from work. In the end, I shopped around, but Tony was about 60% cheaper than a similar carpet style/comfort than Home Depot, and his customer service was unmatched. <br /> The measurements took about 30 minutes, and he ordered the carpeting right away. It was installed 10-days later. The carpet has a linear design running the length of the flooring, and Tony's people got it done right and it looks just amazing. It was a difficult job and they tackled it, without marring any of my baseboards. <br /> I would absolutely recommend him and his team again, and when I look to redo my downstairs (currently laminate) in hard wood, he will be my go-to guy.”