Customer Reviews

“Very pleased with the quality of vinyl flooring we picked. The staff made the selection easy for us. The install crew was very quick, clean & professional. We are extremely happy with our new flooring! Thank you, we will definitely be back in the future.”

“Had a great experience getting hardwoods installed throughout the main floor & carpeting upstairs. Dave M was great to work with. He kept everything rolling & paid attention to all the little details, offering me options & guidance along the way. He was fantastic at communicating everything & his customer service was genuine & exceptional. The installers were kind to explain the equipment to my curious son. They did a gorgeous installation & did a great job cleaning up & leaving everything in great shape. The entire project was completed very quickly given the state of labor & materials shortages these days. Excellent experience. Gorgeous floors.”

“We worked with salesman Ernie Wheeler to replace our living room carpeting. He was great with helping us choose exactly what we wanted. The installation crew of Kinicki, Mike and Pete were awesome. They called to let us know they were on their way and arrived prior to the set time. They worked well together, were fun to interact with and did a great job. The carpet looks GREAT! We highly recommend Bill's Carpet Center and will definitely use them again when we need any additional flooring.”

“We delt with David McKeown! Very friendly, helpful, his level of professionalism above and beyond what I actually expected! We definitely will be back to see him! Thanks David for outstanding customer service!”

“I am Robert Butts and My wife Marian. Was in the store and David Mckeown gave Us a good deal on Furniture and accessories. I will be going back Today to pickup a item we saw yesterday. Thanks again David McKeown.”

“I was looking for a item for father day and l stop in Bill's Carpet Center and David McKeown helped me and gave me a good deal l am so happy thanks for his service.”

“Been working with Dave McKeon and with his help completed my project with new flooring. Found Bill's to have a good selection and the Best Customer service. They appreciated my business.”

“Stopped in today on a whim and met the store manager David McKeown who could not have been nicer! Dave was so patient with me, answered all of my questions and made me feel very confident with my project. They truly were there to help which was so appreciated. I will definitely be returning. Rochester don’t miss out on this gem!”