Customer Reviews

“Great customer service...pleasant personalities while laying carpet...excellent work...we have used them twice for replacement of old carpet...wouldn't use any one else!”

“I had them stretch my carpets today and I am really happy with how it turned out! I am considering having them replace my hardwoods. I will definetly do business with them again.”

“They did a good job and it was a good price.”

“Great experience. Price was more than fair. Did really well with the whole covid-19 protection which does not concern me, however neat how they handled this. Product and install were great.”

“Our experience with Big Carpet and with the staff and with Dennis was wonderful. He was very prompt in answering our questions and making sure we were aware of what was happening with our order. We are returning custom and definately will Go there again without hesitation.. Our carpet looks great! Thank you!”

“The entire carpet buying experience with this company was awesome. Professional, polite, and knowledgeable. They came to my home, to measure for me. They even sold me some nice hard flooring for my unfinished entryway. My carpet is nice, fluffy, beautiful colors. All the employees I dealt with were awesome. I cant wait to have them come back and do the rest of my house.”

“The customer service at Big Carpet is the best. The staff is very friendly and they were great at getting back with me on all of my questions. Their pricing was 30% less than another company which saved me a lot and my carpet and floors look so great. I highly recommend them.”

“BIG Carpet did an amazing job carpeting my basement. The price was far more reasonable than I expected. The quality and timeliness of the work was absolutely beautiful. I would recommend Dennis Bigelow and BIG Carpet for any of your flooring needs.”