Customer Reviews

“Great, locally owned, company that has a great selection and is reasonably priced!”

“Believe it or not but I had a carpet emergency. Sara and the crew at 2nd Street Flooring rallied for me and installed carpeting in less than 24 hours. Sara sent me photos of in stock carpet to choose from and after speedy decision I had my install time for the next day. The crew was efficient, speedy and highly skilled. They installed a beautiful Berber in less than 2 hours in a 12x18 space with several bumps outs. The seams expertly done and perfectly matched. I will definitely make 2nd Street Flooring my first stop wither next project. Price, quality and professionalism rolled up in great business right in town.”

“I highly recommend 2nd Street Floors to everyone. I wish there were more companies like this that could be trusted. The installers for our job were Mike and Brian. Chris was here to prep and assist with the finishing touches. All of them were on time, very respectful, thorough and dedicated in getting the job done. None of them left without making sure of our satisfaction. This is a company that you'll want to keep the name and phone number of.”

“My wife and I are thrilled with our decision to use 2nd Street Floors. Our subflooring is particle so we eventually went with NuCore luxury vinyl planks. They have an extensive selection to say the least.....the big stores can't come close. From measuring by Mark to ordering with Sarah and Chelsea, making our decisions and placing the order went very smoothly. When it came time for the removal and installation, all of the crewmembers and their supervisors were courteous, extremely hard working, and concerned about doing excellent work. James and Austin provided top notch service and really made us feel like 2nd Street Floors cares about their customer's satisfaction. The results are fantastic!! There was a small issue with trim that James came out and resolved the day after I called in about it. As an added bonus, they recently purchased a machine for binding carpet remnants to make rugs. We gave them two pieces to make a runner for a hall and a rug for the center of the living room and they turned out great!”

“**UPDATED REVIEW FROM 1WK PRIOR** After expressing concerns regarding my poor experience having my floors refinished, the owner Mark quickly contacted me to discuss my displeasure and apologize. He inspected the floors the following day and offered to perform additional completion work. 10/26, James and another gentleman arrived to my home on schedule and quickly completed this task satisfactorily. As with prior encounters, Mark, James and the other gentleman were kind, personable and professional. The floors look beautiful and I have received many compliments on how they have turned out.”

“They did an amazing job. I had carpet, tile, and laminate removed and replaced with LVP flooring. They did an awesome job and performed quickly. The quality of work was more than I expected and the pricing was even better. Highly recommend.”

“We just moved to Williamsburg and decided to choose 2nd Street Floors, and we are happy to say we are glad we did. From the personalize service, and selection of flooring samples, to the onsite estimate, and final installation, 2nd Street Floors gave us the best price, service and finished product! If you are considering any type of new flooring needs, please stop first at 2nd Street Floors; they deliver on their promise as the best of the best!”

“We checked out a few different stores and finally chose 2nd Street Floors for their selection, price and incredible customer service. James took care of us and is amazing - He helped us meet an extremely tight timeline completing our flooring project 1 day ahead of what he committed to. I am definitely going with James and 2nd Street Floors for our next project.”