Customer Reviews
Back to 2nd Street FloorsMar 9, 2019
“Amazing customer care. Shout out to Mark for recommending the best floor for our home. To the friendly and courteous office staff, and mainly to Cary and James. Who took the time and care to deliver the wow factor. Floors look amazing.”
Dec 13, 2018
“Great business. Great product. Extremely helpful staff. Diane was knowledgeable and accommodating of all our questions and addressed all of our concerns. Ask for her when you go in! Would definitely get our repeat business.”
Dec 13, 2018
“Amazing Staff, Especially the Customer Service! Contacted Sara and Chelsea a few times and left with a positive spirit! Mark did an amazing job and I LOVE how local the business is! Referred all of my friends and Church ladies.”
Jul 16, 2018
“This review is for Mark specifically who was very helpful helping me stay near budget and accommodating when I had remaining supplies. I did my own price shopping and Mark beat every price I could find online. The installation was quick, although I did have quite a bit of cleaning to do afterward.”
Jun 14, 2018
“Awesome Selection!”
Apr 22, 2018
“Excellent work. Done on time and great quality and price!”
Apr 18, 2018
“A good job, but many communication glitches. The floor was not placed in a random pattern, as agreed upon. Some of the tiles were not laid not randomly, which is noticeable. I had to ask for the senior citizen discount, it was not offered. I learned about it by browsing the website. I was also not offered a payment plan, learned about it after my husband had paid the bill. It would have been nice if the discount and the payment plan were mentioned up front. Customer service needs improving.”
Apr 12, 2018
“Wood flooring looks great. Installers left glue on many surfaces, sawdust at thresholds, and bedroom carpet cut crooked causing threshold not to fit. Kudos to owner Mark for coming here to make necessary repairs.”