Customer Reviews

“Great deals! Scheduled exactly when we needed to which was only a couple days out! Everyone else in the valley told me good luck on the schedule. Chris got us in and scheduled immediately and the price was great and quality was amazing. We couldn't be happier with our purchase and experience. Thanks Chris!”

“I had such a wonderful experience working with the floor store. The location was absolutely gorgeous and the front desk personnel was very welcoming and hospitable. Chris was top notch, very kind, very polite, and very willing to go out of his way to help however he could. We most definitely will be using them for future carpeting and flooring needs.”

“Very professional on all levels. Chris came out to our house to advise on flooring we had put in by another company, which was a complete disaster. We had some difficult translations where our flooring met travertine. It turned out beatifully! The installer was great as well. He worked very hard to finish in a timely manor. Really went above & beyond. We love our new floors and would highly recommend "The Floor Store."”

“We just completed a large flooring project with "The Floor Store" in July 2016. We had shopped around and got a couple other quotes from some of the "free in-home estimate" companies. After doing our research, we found that The Floor Store had triple the selection/styles/choices than any other company we looked at. We were also so happy with the kindness and wealth of knowledge that Chris Galvan at The Floor Store had when we would go in and ask a bunch of questions. (And he was so relaxed and never had a pushy/salesman attitude.) My husband and I felt good about moving forward with The Floor Store. The project began and was estimated to take 4 days, but of course we realized it could easily take 5 days, as these estimates are sometimes on the optimistic side. They demoed the old tile, demoed the baseboards, leveled the sub-floor, placed brand new wood-look tile and grout, and installed and painted new baseboards. The whole project actually took 8 full days until it was complete. That was a major downside for us--especially because we have 3 little kids and had to be out of the house! But we feel it was done right and it looks amazing! Everyone who walks into our home now is astounded with how beautiful it looks. We had a couple small issues with the install guys---some corner pieces of the cabinetry were knocked off and lost in the demo but Chris made it right and replaced all 4 pieces free of charge. We also had to have the install guys come back and fill in spots where grout was missing--but again--it was taken care of. Also, we ordered a large, bound piece of carpet to serve as a rug and when we received it, it was the wrong color carpet. We waited another couple weeks to receive the right carpet. So I guess what I'm saying is that the project was not without mishaps/hiccups/frustration, but overall we're happy with how everything turned out and I still have recommended The Floor Store to friends and family who are wanting to remodel.”

“Awesome prices, great customer service, unbeatable selection. We just purchased our first home and were initially shopping around the big-box home improvement stores. After receiving two quotes we decided to look into other options. I'm the type of person who needs to do a ton of research before making a big purchase, so the Floor Store was perfect. We went into their gorgeous showroom and were greeted by Chris who proceeded to tell us anything & everything about the history of different types of fiber options.. it was fantastic! I felt very informed the entire time and we got an unbeatable deal compared to the other two quotes. We ended up with a much better quality product and for a significant price difference. Finally, the install went as planned and the technicians were extremely nice and professional. I can't recommend going here more! Thanks guys, we're in love with our new carpet... and may have laid on the floor in every room ;)”

“I recently bought carpet for our family room from the floor store and had a great experience. Chris was very helpful in helping me decide the best carpet for the high traffic area that was also budget friendly. We shopped around quite a bit and feel we got the best bang for our buck here. The installer was also great. We love our finished product and hope it lasts a long time. We will definitely be back for any future flooring needs.”

“Had great customer service from both sales people and installers. The finished product looks great.”

“Worth a look and your time. Its a family run place that works hard to earn your business. We purchased our carpet from them. Their price was extremely competitive to the big boxes, and we felt good about our purchase being from a local place. The bonus for me was that they didnt sub-contract out the install. Very much appreciated!!!!”