Customer Reviews

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Jackie avatarJackie
5.0
 

Feb 5, 2021

Warren was terrific and helped me to procure a sample of my tile when many others simply said "sorry, we can't help you". He was happy to assist, incredibly kind, and the turn-around time was quick! Will definitely go back!
Jackie avatarJackie
5.0
 

Feb 5, 2021

Warren was terrific and helped me to procure a sample of my tile when many others simply said "sorry, we can't help you". He was happy to assist, incredibly kind, and the turn-around time was quick! Will definitely go back!
Jackie avatarJackie
5.0
 

Feb 5, 2021

Warren was terrific and helped me to procure a sample of my tile when many others simply said "sorry, we can't help you". He was happy to assist, incredibly kind, and the turn-around time was quick! Will definitely go back!
Roberta Wise avatarRoberta Wise
5.0
 

Jan 9, 2021

I replaced my master bedroom carpeting with vinyl plank flooring last year. When I arrived at the store with my tile sample from the hall and major portion of the house, Warren immediately found me the perfect color to coordinate. I was so pleased, I cancelled another scheduled estimate. The two lady installers did a terrific job. There was one issue of concern, which was immediately rectified. I have been having a non-plumbing moisture issue in the master bath determined to be related to the shower tile. When I called the Floor Store after the new year to see if they could recommend someone to repair (although they had not installed any tile for me ), Warren came out to ascertain the problem and a second time to repair. I love my flooring and am extremely pleased with the service provided by the Floor Store and Warren.
Dave Jones avatarDave Jones
5.0
 

Dec 2, 2020

They gave me exactly what I was looking for, and their customer service was great.
Toni Cassar avatarToni Cassar
5.0
 

Sep 5, 2020

Thank you, Chris Galvin. It was such a pleasure doing business with you. The selection was fantastic. The employees were very friendly. I would recommend my friends and family when they are in need of any flooring or countertops.
Amy O'Byrne avatarAmy O'Byrne
5.0
 

Jun 9, 2020

Usually when we do a large project for our home we get three bids. I had looked at HD and Lowe’s for luxury vinyl plank and wasn’t thrilled with anything that I saw. I had heard about The Floor Store on FB groups when others had mentioned them. I went there on a whim one day just to see what they had. I met Chris and he was great. He listened to what kind of look and color I want and he gave me several to choose from. I decided to go ahead and make an appointment for an in home consultation. Robert came to our home. He brought the samples I had chosen and measured the space where we want new flooring. Within a couple of hours we had an estimate. Like I said, we usually get three bids. We didn’t this time. The price seemed fair compared to flooring we had done in the past. We really liked the experience we had so far with Chris and Robert and just decided to go for it. There was wonderful communication from Chris leading up to our install date. Our installers were Geoff, Brandy and Sam. They were excellent! They did 1,200 sq ft of flooring and new baseboards in 4 days. They were pleasant to talk to and they were respectful and cleaned up well at the end of each day. We are thrilled with our floors and I highly recommend The Floor Store.
Jill Dianne avatarJill Dianne
5.0
 

Jun 4, 2020

Very friendly and helpful!