Customer Reviews

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Peg P. avatarPeg P.
5.0
 

Feb 2, 2018

Had a new core-tec floor installed and couldn't be happier. My sales person, Mike was very helpful and their installer Rick was awesome. Very happy with the company and installation.
Heather Laine avatarHeather Laine
5.0
 

Oct 17, 2017

We had an awesome guy helping us out with the questions we had about the tiles for our master bathroom. You got to ask Chris if you want to know more about tiles and stuff, he would be very happy to help you out so you can be satisfied with the products!! We would go back again!
Lena Walker avatarLena Walker
5.0
 

Oct 17, 2017

I cannot recommend The Floor Store more highly than I do! If you are looking for honest and knowledgeable guidance, while also supporting a family owned business, this is the place to go. Robert has always been beyond helpful, regardless of having a small or large budget, and has never disappointed with his knowledge and recommendations. He is always genuinely working to find the best quality products, without ever pushing me outside of my means. The Floor Store installed the flooring in my last home that I sold, and the realtor actually left a note complimenting my flooring, and asked me who installed it! I have gone back to them for several projects, and will continue to do so. They are absolutely the best.
Fran Ferguson avatarFran Ferguson
4.0
 

Oct 17, 2017

The Floor Store installed a large tile shower for us. The project was to have taken 2 to 3 days maximum, but because there was not enough material ordered, it took a total of 5 days. This was a major inconvenience because we are snowbirds and my husband flew down in August thinking the installation would be completed during his stay. He had to fly down again to get the project completed. Having said all of this ,we are very pleased with the outcome and the installers were very good to work with (Luiz). Marla, Operations Director for the Floor Store worked very hard to resolve our issues and we were very pleased with the outcome. We also received a very nice Thank You note (handwritten) from Marla. We believe that they took all of our concerns under serious consideration and will use this experience to improve their service in the future.
Jeff rex avatarJeff rex
5.0
 

Oct 17, 2017

Shopped around for a while, but no one could beat the price Chris was able to get us, top quality carpet, and amazing customer service.. we couldn't be happier with the carpet and installation.. I will always shop here and have referred friends who are also very very happy with the price Chris was able to get them on the carpet they wanted.. trust me, save your self a lot of time shopping around ..just tell Chris what your budget is and the flooring you're looking for and he will help you get what you want for what you want to spend.. can't say enough about these guys.. they even follow up months after the job to make sure everything is ok.. super competitive prices excellent quality and friendly.. what else do you need? Thanks again guys! Jeff
David Oberan avatarDavid Oberan
5.0
 

Oct 17, 2017

Fast, friendly service. I was in a pinch and needed a specific color of laminate and they took the time to help me out and find exactly what I needed. I would go again and will recommend to anyone else. They have a large selection on on stock products and are willing to go the extra to make sure you get what your looking for.
Jennifer Kirk avatarJennifer Kirk
5.0
 

Oct 17, 2017

Having just purchased a condo, we realized quickly that all the flooring needed replacing. Step in - Warren at The Floor Store. From start to finish, he was there for us even going so far as to contact the HOA people at the complex to get an understanding of requirements for flooring in a 2nd floor condo. He was always available to answer all our questions and I just felt that he went over and above what most people would have done. The installers were exceptionally professional and as can be seen in the pictures, the end result was amazing. Highlu recommend them.
George Svagera avatarGeorge Svagera
5.0
 

Oct 17, 2017

Great experience from start to finish. We went into the store looking for good carpet at a reasonable cost. Chris showed us some high-qualithy carpet that was slightly more than what we looking at in cost, but much higher in quality. The installers came when they said they would and did a fantastic job. I was expecting them to "kick-in" the carpet since 2 of 3 rooms were smaller but they used a carpet stretcher in each one....doing the way it is supposed to be done. We will be using them again in the last room and I recommend them to anyone looking for new flooring. Fantastic family run business!!