Customer Reviews

“I called in a bit of a panic. My house is going on the market in a week and I needed to get the carpets replaced; ugh the dreaded renters. I went to Home depot originally and had them come out for an estimate. The day came for them to come instal and they decided that installation day would be a great time to say they refused to remove the old carpet! ARG! I called the carpet center and talked with Paul. He was calm, informative, informative, and very flexible. I intended on using the Carpet Center but later learned home depot would not refund me!!!!! I highly recommend using the carpet center! Their prices were better and installation included the removal of the original carpet! wish I had read the reviews before using Home Depot.”

“EXCELLENT SERVICES, REASONABLE PRICES, & FAST INSTALLATION!Alonso suggested high quality materials, met the delivery schedule ahead of the time and made sure that we were completely satisfied with the final product. The house looks great with the new carpet. We compared the prices with two other stores. Carpet Center's prices beat them all. I would highly recommend them!”

“The guys at The Carpet Center are great! I've worked with them a couple times, and they're always patient, sincere, kind, thorough, thoughtful, and they are good at making suggestions when I'm not sure what's best for my home. When I was looking at linoleum recently, they understood that I didn't want a common color/material/look, and they helped me sort through a lot of fun samples. And, they ordered samples for me to examine at home.Earlier this year they put in carpet in our master bedroom, plus in a small family room. In the bedroom they needed to make a little change in the floor slope to accommodate a higher tile threshold leading to the adjacent bathroom. While the slope is somewhat apparent, it's also necessary so we don't bang our toes on the tile. They also came by and re-stretched carpet several months later after a contractor had to pull it back and check something with the subfloor. And, they've also bound some extra carpet for me so I can use it as a protective area rug.Craig, and owner Nick are the two people I've worked with. Both are very nice, and very professional.I would use them again in a heartbeat. My only 'heads up' is that there's an employee with whom I've left phone messages in the past, and he doesn't always seem to pass on my messages. I've learned to call the sales persons' cell phone number(s) and/or use email. Or, I just call back (at their store) later when the person is in. This is a minor thing, but good to know.”

“i would use them again, but might request a different installer.they have pretty affordable carpet and a variety of options. i'm a fan of nick and alonso, who were very professional and taught me all about carpet (if you can opt for nylon over polyester). we ended up purchasing some carpet that they had in stock (lucky for us the color, type and amount worked out great) and had the carpet installed 1-2 weeks later. the installer (forgot his name :( ) didn't do a good job initially.. he came by himself so I had to help move the furniture , so i spoke with alonso who sent out the installer again who fixed it (but i had to stay home from work to make sure he did a good job) ... for the most part he did a good job, i just wish the installer did a good job the first time around.i think the installer was a bit iffy and this was probably an isolated incident. i would use them again.”

“Nick and the crew at The Carpet Center Inc. are the best! They took care of our needs and are truly dedicated to making the customer happy!!!!!”

“A++++ for The Carpet Center! They are very easy to work with and do awesome work. My family has worked with Nick for years and years. They handle all of the floors for our rental properties. He's become a good friend of the family.”

“Nick took exceptional care of our needs and was competitive with his pricing. I would definitely use the Carpet Center again.”

“Thrilled with the work done by the Carpet Center. We had wooden floors with the pegs in them. There were are few of the pegs missing. Their wooden floor finisher did a lovely job you would never know there was ever a problem.”