Customer Reviews

“Julie has been great to work with. She has been very patient as we try to find the perfect carpet for our home. I recommend visiting them for your flooring needs.”

“We are so excited to have found Julie at Carpet One. It’s hard to find people that genuinely care about your experience these days, but we can tell she really values us as customers. She has gone over the top making sure we are happy. She found the perfect carpet pallet the first try and made sure it fit the budget. Can’t wait to see our updated home!”

“Julie was very helpful. She explained a lot to us about the different types of carpet. She was very patient, had what we wanted and the prices were in our budget.”

“Julie and Ben made my experience at Carpet One so easy and pleasant! They are both very knowledgeable. They took the time to make sure I had all the samples I wanted to make the right color choice for me. Someone was scheduled to come out and measure just as soon as I was ready. So they are very time efficient as well! Highly Recommended!!”

“Recommend to anyone looking for quality floor coverings”

“This is a wonderful place! I was so tired and confused going from store to store. Some had free installation, but then you had to find your own installer-who wants to mess with that? Julie showed me carpets in several price ranges and explained the benefits of each. I was able to pick the right carpet at the right price point for us. She was able to give me an exact price for carpet, pad, installation immediately after the house was measured. Can't wait to see it in the house! Thanks Julie. Andrew and Judy Muller-Nixa”

“Highly recommend an the lady Julie was completely wonderful an understanding thank you for the great service”

“I had a great experience with Carpet One in Springfield,MO. Kim was so patient with me as I went though my lengthy decision process. I got bids and measurements done by Carpet one and two other carpet companies. Kim was the best salesperson of the three companies as she kept checking back with me and adjusting her bid to meet my needs. I wanted good carpet that was stain resistant and a waterproof pad underneath as I have three very loved pets! I needed 1123 sq ft of carpet and pad so it was a large expense for an older couple to face. But we did it and I am so glad I did because after my recent surgery and hospital stay it was like coming home to a brand new house. What I always remembered about Kim was that she bragged so strongly about her carpet installer Kirk. That seemed important to me! When I found out about a needed surgery in the middle of the decision process Kim was kind and helped me get it all done at just the right time so I could prepare for the carpet installation, and still have time to put the smaller things away before my surgery. The day of the installation was exciting and I couldn’t have been more pleased with Kirk and his two sons. They got here at about 9:30am and were all done by about 4:30 pm. They moved away and replaced all our heavy furniture and Kirk checked three times to make sure job was completed and done correctly! Kirk was more concerned about the proper placement of our furniture than I was! I am so grateful to the Carpet One Team! So thankful for my almost new 12 year old home! Claudia Lower”