Customer Reviews

“We have been with Russell Martin for probably 40 years - since they opened in the home on Jefferson. We continually rate them as “five star” providers for product and service. We just completed a recarpeting of our upstairs. We complicated their work by needing to schedule four installs, so we could clear bedrooms one at a time. As they always are, they were flexible, courteous, timely and complete. For the first time ever, we had what we thought was an issue with the stair install. We had them in to review. Thet acknowledged that the work didn’t meet their standards and promptly replaced the work. They are the best. They have earned this recommendation and they proved it by their actions, time and again. Thanks.”

“Great family owned company. Amazing customer service- they treat you like family. Very fair and good people to work with.”

“The only place I trust for our carpeting and rug needs. Personal attention every time. I just had my carpets cleaned by Chris and he did a phenomenal job! They never rush and always do a quality job. In addition, you always see the same employees year after year. That says a lot!!”

“Wonderful folks to do business with.”

“Dropped off three area rugs for cleaning and asked for them to be returned a week later when their guy came to spot clean the installed carpet. Everything worked as planned, rugs were thoroughly cleaned, and Paul did an outstanding job in the house. Very careful and conscientious.”

“So helpful and AMAZING selection!!”

“Tonal carppet”

“Cleaner worked exceptionally hard on previous-owner’s carpet stains! Will have them again. Definitely.”