“Karim was great, very responsive, easy to work with. Came right away to do the walkthrough and gave a great price. Very happy with this company”

“Update (6/29/22): After posting my one star review, I was contacted by Nick, who asked me to explain what happened. He stated his employee had a medical issue and that’s why he didn’t reach out or come to the second appointment previously scheduled - this didn’t curtail my feelings about the employee considering he had an excuse for not showing up the first time. However, Nick expressed his apologies and we scheduled for him to come out the next week and he actually showed up. He was professional and provided his estimate very quickly. I informed him of a missing item and he revised the estimate immediately. I appreciated the fact that he cared about my experience and made sure to address my request for an estimate the same day. This is rare for a company to do. Previous post: I filled out a request for an estimate online with this company. Days later someone named Karim reaches out and sets a date to come to my house. We decided on a Monday due to his availability. However, that Friday he calls to say he’s running late but will be at my house at 6p. I remind him that we scheduled for Monday. He apologizes. Monday comes and he texts to say he’s not going to make it at the set time. We reschedule for this past Wednesday (6/15/22) and he texts at 4:09p that he doesn’t think he’s going to make it at the scheduled time (5p) but he’ll let me know. Never heard from him. It’s sad when you’re trying to spend your hard earned money with a company and they waste your time.”

“They have all you need.”

“Very happy with the wood flooring work, which was done exactly as promised with regard to workmanship and timing, and it was done at a reasonable cost. Highly recommend Petra. Karim is very attentive to the needs of the job and a pleasure to work with.”