Customer Reviews

“We are completely thrilled with our new carpet in the master bedroom and on the stairs (especially!) and our new bathroom floor. The folks at On The Spot - Linda, Don, Jeff, and Joan - give us very personalized service and are always such a delight to work with. We have kept coming back to them for more than ten years!”

“My wife and I recently decided to upgrade the kitchen floor. We did the usual research for a couple weeks. The one place that really stuck out in a positive way was On-The-Spot in Powhatan. Since I am a technician, I asked several relevant technical questions. Don was able to answer them all! It was a joy to discuss the particulars and see he had the necessary answers from experience. It was a bonus that their bid was hundreds of dollars below our other estimates! They got the job and delivered as promised with unexpected precision and attention to details. I hesitate to say the final result was perfect, but in fairness I have not found a problem yet after ‘looking around’ for a month. They did the job right rather than fast. (Shout out to our installer, Jeff!) I have no problem recommending On-The-Spot based on the results and doing what they said they would do. Would definitely rely on them again. Jim S.”

“I had water damage in the utility room and Don arranged for the floor demolition . After the restoration, they installed vinyl flooring through 3 rooms. I asked Jeff about laminate flooring for another room, and he suggested pulling up the carpet in corners, as he thought there might be hardwood underneath. He was right and they were able to clean and polish the living room, entry, hall, and office. All of it looks terrific! Thank you Linda, Don, Jeff & Adam.”

“Long story short: this is a great company. I have used them for multiple projects on my home (and will be using them again soon), and they have done a great job. They are professional, punctual, and I believe their pricing is fair. Great job for a great price -- can't beat that.”

“On the Spot installed both laminate flooring and carpeting for me. They do excellent work. The main installer, Jeff, had great attention to detail and really cared about doing a good job. With so many choices in today's market for both flooring & carpet, it can be an overwhelming process in choosing what to install. But, I got great help in showing me options. I was even able to take some samples home, which allowed me to see the product where it was going to be installed. This allowed me to feel confident in my selections & I'm very happy with the outcome. The floors and the carpet look fantastic! I will use them again for my bathroom floors & I would highly recommend them.”

“Excellent service! Very professional and honest! When I saw the completed product I was shocked that they actually got some spots out. They worked really hard. I highly recommend this company! 5 stars from me.”

“Over the years, On The Spot Floors has taken care of all our flooring needs. We have known Linda & Don for over 30 years as our one stop shop for replacing flooring, redecorating and water damage issues. They take personal care and pride for all of their work. It shows when long time employees like Jeff shows up to complete work and he remembers coming and doing past flooring jobs at our home. In the 35 years we have been in our home, we can’t imagine trusting anyone else to do such a great job on our floors. I highly recommend On The Spot Floors for carpet cleaning, floor replacement and water damage clean up!”

“I partnered with "On The Spot" in August of 2019 to replace the floors in my mother's home in Midlothian. The team did an exceptional job from the initial consultation to completing the install. The staff was friendly, prompt, trustworthy, and timely. The floors look absolutely wonderful and we were very pleased with the outcome. As a military veteran, I always appreciate the businesses that "go above and beyond" the call of duty to deliver exceptional customer service. Going with a family run small business in Powhatan was a very smart decision for us. We highly recommend them and will use them again.”