Customer Reviews

“Mike was fantastic to work with. We had searched for the perfect flooring for us and found it here! Mike was so professional and knows his products so well. We brought in samples of what we liked, but wasn't quite right, and he on one try chose the one that we fell in love with. It was nice to work with someone who understands flooring and could answer all of our questions. We highly recommend Mike and this company.”

“No complaints! From what I can see, hardworking team.”

“We had My New Floors replace carpet at our house several times. They were very nice to work with and we love the results. We highly recommend them.”

“I’m currently an installer for NFI. Before Josh purchased the business it was carpets & vinyl of Waukesha. Josh purchased the business from my father Gene. I’ve been doing work through the old & now new company (New Floors Inc.) for 30 yrs. As have Gene’s other mainstay installers.(30+ yrs. As well). As with any transition, there can be questions. However, I’m proud to say , they’ve not only kept the same loyalty to us as installers, but have kept the same loyalty to customer service & quality, that has been part of this companies tradition for the past 45 years. As with any change, new systems will be modified, to make it even more efficient! Don’t worry!…same quality work from the same quality installers & the customer experience hasn’t missed a beat! Thanks Josh (owner) & Michael (lead salesman) for making our jobs easy & helping us to satisfy our customers for the next 45 years!”

“Great Company to work with. Mike G was great at helping me pick out vinyl flooring to coordinate with my existing flooring. Installation went smoothly.”

“I HIGHLY recommend My New Floors! We are so happy with how our new kitchen, foyer, and laundry room floors look! Mike was great to work with! He communicated with us through every step of the project and made sure we were satisfied with all the work that was done. Mike and his team were awesome and I can’t wait to work with him again for our next project!”

“Our carpet looks as great today as the day it was installed a few months ago. The installers showed up on time, we’re polite, friendly & knowledgable. We know we got a good deal since we checked around a bit. From start to finish we were impressed and would highly recommend. We will be back! Thanks!”

“We went through an entire 1st floor remodel and My New Floors, Inc was one piece of a moving puzzle during the pandemic. They were very accommodating. We had a pattern carpet installed in our family room and our old carpet from family room installed down basement steps. Very timely with installation and made sure to inform me of best way to vacuum for 1st week or so. Project completed in Sept. /October 2021”