Customer Reviews
Back to Mal Elfmans of Waltham, Inc.May 8, 2021
“excellent service from sales to install to followup be sure I was happy. Defintitely recommend!”
Mar 31, 2021
“Paul from Mals was awesome from the first phone call to the last. He was informative, honest, courteous and knowledgeable. Abraham and the installation team were thorough and had excellent craftsmanship! We will absolutely use Mals again for any carpeting needs. They got a customer for life!”
Mar 18, 2021
“Could not of asked for better service and installation. I had a tricky installation that was handled beautifully. I feel lucky to have called Elfman’s. I won’t think twice as to who to call in the future if I should need flooring Thank you !!!”
Mar 1, 2021
“Peter and the team at Mal Elfman's were fantastic! They provided communication about the status of the carpet order and delivery to their warehouse. They were also able to be flexible with a change in size during the on-site installation. The team that came to cut and bind the rug were kind and professionsal. It was a great experience!”
Feb 6, 2021
“Professional friendly service in the store. Installers were great. Job looks good.”
Nov 13, 2020
“Came on time, installers were very professional. Would use them again.”
Oct 31, 2020
“The installers were. Pleasant and efficient. The job went smoothly. I had asked John if they could move the remnant from the bedroom upstairs to my living room and I would take care of laying it out. They went the xtra mile and moved the furniture and put down the felt pad and my existing remnant for me.
I did go to put my bedside lamp back and my bed was was covering the outlet. I have a heavy sleigh bed.and can’t move it myself. I didn’t think to check placement of furniture as it is exactly the same accept for 2 inches. I know the installers would have been happy to move it.
The carpet looks great and I’m very happy.
Thank you”
Oct 26, 2020
“Great experience and super easy to work with. The installers also showed up on time and did excellent work. Highly recommended.”