Customer Reviews

“I came into Lukes a little overwhelmed. It was my first home project and i qas needing floorinf and had a budget that I waited to stick to. I also had a color i really liked, but it was out of my price range! Well I had the pleaure of having Ken help me!! He showed me a great product, didnt try to upsale and stayed in my budget range!! I appreciate him so much and will be using his assistance in a couple weeks for some carpet!!”

“After a few frustrating visits to stores in the Tri Cities, we were fortunate to visit yours. Alexis Lusch provided us with superior service. She took the time to listen and provided us with a variety of options that might satisfy our tile needs. Her communication and follow up efforts were excellent and our order is on it's way. Kudos to your HR department....keep hiring staff with Alexis' talents and your customer retention and referral business will prosper. See you nest time!”

“We dealt with Kira at Luke's and she helped us find the right tile for our bathroom and laminate for our floors after our water heater broke. She was very helpful during the process. Thanks Kira.”

“I called a lot of places and Luke's Carpet was the only place that knew how to help me. I had a sticky note with numbers and words but I didn't know if it was the color or manufacturer of my carpet. Kira knew exactly what it was and was able to find it very quickly. She also recommended installers and made my experience very simple.”

“Alexis has great customer service thank you for the help in selecting our tile.”

“Ken was awesome to work with. We had a small budget for our basement flooring, and he was happy to help find the right thing. He helped me see plenty of options and I loved being able to pay over the phone. I could call and get my questions answered right away. Great service! Can’t wait to have a basement that is comfortable for my kiddos to jump and play around in.”

“We recently came in to buy flooring. We looked at laminate and vinyl and had so many questions. Shawn was extremely helpful in his recommendations. He was so patient with us and was very knowledgeable. Even went above ane beyond in giving us ideas for tile in the bathroom, that would work well with floors we chose for the rest of the house. He was amazing!! Would definitely recommend him and Lukes!”

“Great selections. My 3rd trip to look at flooring was the 1st time anyone offered to help.”