Customer Reviews

“I want to tell how impressed my husband and I are with Kimi’s Carpets. The customer service is outstanding, the carpet is top notch and the carpet layers were awesome! From the time they arrived at our home they were friendly, polite, worked diligently and cleaned up immaculately. Thank you to you and your employees for being a great company that we will proudly refer others to. Have a blessed day, Dave & Karen Eggenberger”

“Fantastic. Left a long review on Google. Jeremy saved me a ton of money by recommending a great contractor for my damaged engineered hardwoods and replacing the carpet in my closet to hardwood. I will never even bother to get a price from anyone else. Kimi's price for materials was exactly the same as another flooring company but Jeremy went above and beyond to get me the best contractor for chipping out the damaged wood and meticulously making sure each board fut perfectly. I'm a customer for life. They are the best.”

“Store personnel were pleasant and responsive. Carpet quality was as expected. The install lacked quality (door/hallway carpet pile unevenly-carpet backing shows). Biggest failure was cleanup. Debris (dust and pile) left inside. Carpet/pad debris left outside. Cigarette butts in yard and flower pot. After complaining, management offered to return.  Because of the holidays it was inconvenient.  We took care of the issues ourselves.”

“We used Kimi's to install new LVP on our entire first floor of our home. The employees at the store were always friendly and helpful. The installation crew was polite, knowledgeable and cleaned up after themselves each day. We love how the floors turned out and would highly recommend them to anyone! Overall, excellent experience!”

“Great experience with Kimi's Carpet Plus from the time we first talked with them, getting the measurements and the estimate and through the installation. They were very easy to communicate with and were willing to make last minute changes. We had the vinyl plank flooring installed. The installation team was very good; quick, efficient, answered questions I had . They did an excellent job and cleaned up afterward. I would recommend Kimi's Carpets Plus for your flooring needs.”

“This was our first time of purchasing flooring and Kimi Flooring made it the easiest, affordable and wonderful experience. Meeting Kimi and Michelle made my decision-making so easy and anxiety free! The 2 gentlemen (Jim & Randy) who did the installation was so friendly and professional. They was very respectful and responsive to any worries we had. They made the final process a breeze! Thank you Kimi, Michelle. Jim & Randy at Kimi's Flooring for making our decision and process a wonderful experience. Will definitely use them for any future flooring changes. I would give them a 10 star rating if I could. AM”

“Before I undertake any home improvement project, I conduct a “beauty contest” by soliciting estimates from a number of companies. So, I did my usual “thing” when I decided to replace all of the carpet in my home – 5 rooms, 3 closets (including a large Master closet) and a staircase – with hardwood flooring. The winner of the contest was Kimi’s Carpets Plus, Inc. Their pricing was competitive and, most importantly, they were amenable to doing the staircase exactly as I wanted it done. They did what other contestants said could not be done—installed stair treads made of the same hardwood as that on the floors, added nosing that’s flush with the tread! They also moved my furniture for a nominal fee and without damaging anything. Finally, the crew was experienced, courteous AND THEY CLEANED during and after the job was completed. Cleaning consisted of wiping down walls and woodwork, dusting and vacuuming, cleaning the glass in the storm door, etc. I am over the moon DELIGHTED with my new floors! I highly recommend Kimi’s Carpets Plus, Inc.”

“The Flooring & Carpet they did for us came out. I would definitely recommend Kimi’s Carpets for your flooring needs.”