Customer Reviews

“We used Granite Bay Flooring and Design for our new hardwood floors. We researched online and all the reviews were great. We went to the store and met Jim and he was wonderful. Very friendly, knowledgeable and helpful. The whole process was easy. Installers did a fantastic job and we could not be happier. We purchased Shaw waterproof hardwood floors and they are beautiful! We had such a good experience that we went back and purchased carpet and had custom rugs made that look fantastic. Cannot recommend them more highly. You won’t be disappointed!”

“We decided to use Granite Bay Flooring and Design after reading all the reviews online. We met Jim and he was very friend, knowledgeable and helpful. The whole process was easy and went smoothly. The project started and ended on time. We purchased Shaw waterproof floors and they look amazing. The installers did a fantastic job. We were so happy with Jim and Granite Bay Flooring and Design that we went back and purchased carpet and had custom rugs made which turned out amazingly well. We could not be happier and would highly recommend using Jim and Granite Bay Flooring and Design. You won’t be disappointed.”

“What a great experience! Easy process and quick installation. So glad we found them! Will definitely use them in the future. Thank you Stephen!”

“We bought a house with this really terrible carpeting through the entire upstairs and staircase. Jim helped us with getting vinyl plank flooring upstairs and new carpet on the stairs. Sergei did the vinyl plank installation. He and the carpet installers were very professional and the work is impeccable. I am very happy with my new floors and would highly recommend working with Jim and his crew on your flooring project.”

“Timely execution, good pricing and very professional!”

“We had a great experience with the team at Granite Bay Flooring. They really listened to our needs and helped us select a vinyl plank floor that we couldn't find anywhere else. Nancy was always available for questions and was on top of the project from start to finish. Their installation crew was very fast and did great work. They are very conscientious and went above and beyond to address a few unexpected challenges. We love our new flooring and would recommend them to anyone looking for a great locally owned flooring company.”

“Granite Bay Flooring has been exceptional! Incredibly customer friendly, incredibly helpful, incredibly professional. The owner went above and beyond for me as I was having my flooring from long distance. I will forever be grateful and recommend them to everyone !”

“Granite Bay flooring was no less then excellent ! Their product, service and workmanship is top of the line. they owner and his staff are friendly, professional, and have excellent customer service skills! Jim, the owner went out of his way to help me while I was trying to get this accomplished from long distance. I recommend their services to everyone !”