Customer Reviews

“From start to finish it was a pleasure to work with Ashley and Mazz. They really take time to know what your likes and dislikes are and don’t try to sell you something out of your budget! Because our house was being built I had some time to shop around and after visiting the other local stores I felt that Fantastic Floors had good prices and also gave great attention to our needs. We are enjoying our new flooring, both the carpet and vinyl planks. I still like to stop by and say hi to them when I am in the area because we have also become friends too!”

“I am so pleased and delighted with my beautiful new floors. Ashley and her team brought samples to my home so we could see them in the natural lighting. We immediately knew which sample would work the best and then we were very happy with the fair price we were quoted. The new floors brightened up our whole house. I highly recommend fantastic floors for all your flooring needs.”

“Got two bathrooms redone, including installing a heating element in the master bedroom. Had some hiccups as can happen with these kind of projects, but they were handled well and professionally by all involved. Would recommend and go back again.”

“Extremely happy with the flooring and service we received from Fantastic Floors. Kevin and Ashley were great to deal with and we never felt pressured throughout the process. They were unbelievably responsive, helpful and patient throughout the job. Very knowledgeable and professional. I had many questions along the way and Kevin was always available. We considered going with a big box store, but so glad we didn't. We got a better product and better customer service at a competitive price. Their contractors were professional, showed up as expected and did a great job. I tend to expect a lot from local shops and vendors and am frequently disappointed with the level of customer service received, this was NOT the case with Kevin and Fantastic Floors. Have recommended them to friends and family and will absolutely consider them in the future.”

“My wife and I went to Fantastic Floors after getting quotes from 4 other flooring companies. When we walked in on a Saturday afternoon Kevin greeted us. He and the owner took their time and went out of their way to help us identify the right flooring product to meet our needs. We were very nervous about getting just the right color and selecting a product that was durable and would look great. They brought the samples we were most interested in over and set up a miniature recreation of our home's color scheme to help us pick the right product. They were very polite and respectful and there was never any pressure put on us. Kevin came out the next week to measure our home. He showed up on time, and was prompt and polite. When we received the estimate it was fair. The price fell right in the middle of the five quotes we received. We delayed our decision for about a month and then eventually decided to go with Fantastic Floors because they were adamant about their great installation team and they promised that they would make sure that we would be happy with the final outcome of the project. The installation team came out and Kevin was right...they were great. They were fast and thorough. They did quality work, going the extra mile to get the job done right. They cleaned the job site as much as they could when they left each night in order to minimize the disruption on my family. When they installed the flooring they were careful and thoughtful, mixing and matching the pieces to ensure that the floor did not have a repeating pattern. My lone complaint with them was the baseboards. I paid extra to have new baseboards installed because my wife and I do not like the shoe molding that is put down if you don’t do new baseboards. The baseboard work left a little to be desired. It was not bad, but also not great. I would give the installation team an A+ for the flooring installation, an A+ for their contentiousness and they way they respected my home, and a B for the baseboards. Once the installation team left I had one outstanding issue with the job. I called Kevin and after each of us made our case about who was responsible, Kevin and the owner worked with us to find a solution. The final work is being completed as I write this. All in all we spent over $10K on our project. It was expensive, but the floors are beautiful. I’d rate the outcome of the project a 9/10 and the overall experience 8/10. I went with 5 stars out of respect to Fantastic Floors for their professionalism and their effort to work with us. We would consider them again in the future.”

“I have to say I love how my floors look. It's beautiful and looks so much better than I had imagined. Mazz was a great help in finding floors that worked for me and made this process fairly easy. The installation crew did a good job putting in the floors. They even fixed part of a baseboard that had been broken during the installation process. The floors came out so beautiful and I am very happy. I would definitely go back to Fantastic Floors for any future projects. Thank you!”

“Fantastic Floors re did the floors in our home. Everyone, especially Mazz, were very friendly and knowledgeable. They were very patient, and worked diligently in helping us choose the right flooring. We are very happy with the outcome.”

“We recently got floors and tile work done through fantastic floors.It was really a pleasure to work with Ashely and Mazz. They were so helpful and friendly through out the entire process and gave us great suggestions. Ashely is a joy to be around, she was so patient and helped me pick the right combination of tile, back splash and also paint for my house.Installation crew was very professional and did a fantastic job, they arrived right on time and finished the job as per the schedule.I am really glad me and my husband picked fantastic floors for our home improvement project and I would highly recommend them for tile and floor install after all, they do a fantastic job!!!”