Customer Reviews

“We had our basement carpet replaced this week. We were looking at other carpet install providers in the area and DeSitter had the best carpet and flooring options to choose from. We highly reccomend them.”

“Hanna in Wheaton was prompt and SO helpful with all of our needs! The installers were efficient and meticulous. 10/10 reccomend this wonderful company.”

“We liked the work when we used DeSitter in LaGrange when we lived nearby. So when we needed to carpet our basement stairs I checked out the Glen Ellyn location. I was surprised to get good treatment with such a minor area to cover and asking for a remnant. The salesman, Jim? immediately showed me the one he thought met my specifications and after looking over the selection that is what I chose. Though he did have me come in again unnecessarily and chose premium padding without asking. Mimo, the installer was polite, considerate, professional, quick and did a good job as did the one who came to measure for the carpet. Thank you for another job well done.”

“Karen is an excellent sales professional. Great quality & service on having my stairs carpeted,”

“Karen is an excellent sales professional. Great quality & service on having my stairs carpeted,”

“We had carpet installed and some tiles removed in our bedrooms. I will say the sales process was great! DeSitters options for carpet/flooring are endless and they were so patient with us as we made our decision. However, once we ordered carpet the scheduling process for the time removal and installation was a little more challenging. We felt there was a great deal of miscommunication with what we needed completed and how long things will take to get done.”

“Very professional personnel. Installation of carpet was quick, complete and very satisfactory - including cleanup. Salesman Paul Massey knowledgeable and very helpful. Will not hesitate to recommend DeSitter to anyone.”

“Excellent customer service! Great selection and knowledgeable sales reps! Highly recommended!”