Customer Reviews

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Megan Call avatarMegan Call
5.0
 

Mar 2, 2023

Both Ryan and Doug were so wonderful to work with. Ryan communicated with us, from the store, every step of the way and was super helpful in selecting our flooring. Then Doug was such a trooper during an install with lots of people at home and a brand new baby. He was so considerate of noise and thorough out the install would check in with us as he had questions. Doug did a great job of problem solving for a tricky threshold and we appreciated his patience as we debated our options. Ultimately we’re so happy with our new floors and had a fantastic experience with everyone we encountered at Carpet Mill. We highly recommend them.
Maria Blackmore avatarMaria Blackmore
5.0
 

Jan 31, 2023

We’ve had a great experience working with Carpet Mill! Ryan was knowledgeable, friendly, and polite to work with. Doug did the installation and was polite, efficient, and careful during installation.
mike heff avatarmike heff
5.0
 

Jan 28, 2023

Everyone is very helpful and they know their products and explain differences well. Many Thanks
shelley seward avatarshelley seward
5.0
 

Jan 13, 2023

Carpet Mill did an amazing job for us. They were professional, courteous and skilled at the retail and installation stages. I would highly recommend them for any carpeting project.
Jed Rathband avatarJed Rathband
5.0
 

Dec 21, 2022

In a world where service is a dying art, Carpet Mill restores my faith. Hallelujah! Ryan in the shop and Doug with the install, a great team that I would highly recommend. They came in on budget (even a little less, actually) and more importantly they stuck to their timeline. I'd hire these guys any day of the week. Keep it independent and keep it local, it's a winning combination.
Laura Di Piazza avatarLaura Di Piazza
5.0
 

Aug 30, 2022

Quality product and outstanding service! John was efficient and courteous when measuring my space. Ryan was great at helping me narrow down what I was looking for from there very large selection. Scott did an amazing job installing the flooring. Wonderful team.
MartinJ avatarMartinJ
4.0
 

Jun 25, 2022

We had a red oak floor installed in late May. It looks very good. We’re very pleased. The son and father crew were very pleasant, and respectful of being in our home. Installation was somewhat noisy due to the staple gun and compressor, but it was a small price to pay for the beautiful new floor. One star is subtracted for the too-optimistic estimate by the store sales associate for how long the job would take.
Chaitali Desai avatarChaitali Desai
5.0
 

May 4, 2022

John was very knowledgeable, patient, and helpful. Took the time to answer all our questions and knew a lot! Don’t hesitate! You will be taken care of.