Customer Reviews

“We have been getting our carpets and flooring from Carpet Concepts since you opened - at least 30 years! We have had carpet and flooring installed in every one of our homes and condo - from bedrooms, recreation rooms, kitchens, family room and our entire condo! Scott is amazing at remembering our names and where we have lived. The installers are professional and courteous and efficient. Scott was able to get all the quarter round molding ahead of time so they could be painted to match the baseboards. Saved a ton of time! I'm looking forward to my next project. Have recommended Carpet Concepts to many of my friends and they have been pleased as well.”

“I have never had a bad experience with Carpet Concepts for the 5 plus years they did work for me and my customers. Very professional,very dependable and just the kind of contractors that do not make you uncomfortable in your own house. Fair pricing is another reason my customers used them for other flooring projects. Scott will patiently work with you and guide you in the direction. Most knowledgeable person I know about flooring. Highly recommended!!!”

“Over the years I have made several purchases from Carpet Concepts, both carpet and now hardwood. Scott is knowledgeable, has a great knack of understanding the customer needs and truly helps the customer make the right decision. I highly recommend Carpet Concepts.”

“We've been so pleased by your service both times we've purchased carpet from you! Scott is a friendly, knowledgeable professional who patiently worked with us as we tried many samples in our home, and then he quickly offered fair estimates. The installers were kind, and they had our large, one-piece bedroom carpet & padding in in just a few hours. Expert, careful job! The warehouse staff is super nice too! Even with a slight delay due the 2020 shutdown, we were delighted start to finish with the product and service. We'll be back with you soon! Thanks team!”

“When we walked in we made it clear that we were looking at product to buy elsewhere for a home we purchased in another state. Lorrie Pike waited on us as if we were long-time customers buying a floor from her. She gave us ample advice and her expert opinion, was patient and helpful, and treated us like family. Is this not where you would want to buy your flooring? I would buy flooring from this establishment without hesitation. Thank you, Lorrie, for helping us out in a difficult situation.”

“Carpet concepts installed Berber carpet in my basement, including the stairs about 9 months ago and it's holding up well so far. Scott was very easy to work with and the install crew is immeasurably better than what you'd get at one of the discount stores. Between the excellent coordination that you get from the staff and the respectful, timely install crew, I would highly recommend carpet concepts, especially over next days floors, Lowe's, Home Depot...”

“Top notch service, staff and products.”

“This was the first time we used Carpet Concept, Inc., but it won’t be the last. Scott was great in helping us with hardwood flooring in my family room. The price was competitive, and the installation was perfect. It is beautiful and matches very nicely with the rest of the hardwood that is almost 30 years old.”