Customer Reviews

“I had a good experience with Carpet Concepts (CC). The purchasing experience was very easy. No hard upsells. Pricing was consistent with other options. Scheduling the install required some time but that didn't bother me. It gave me more time to prepare. The installers are contractors but they're a reflection of CC. The installers were great. They communicated well. Showed up nice and early. They were SUPER nice and respectful. Knocked out carpeting for 3 sets of stairs, 2 living rooms, and 4 bedrooms. They even fixed a couple oddball items that I've come to live with. The place looks fantastic.”

“Got a great price on a new floor for the kitchen including insulation.”

“We used Carpet Concepts for 2 projects in our home in the past year, one was carpet and one was laminate flooring. From beginning to end our experiences were excellent. The store staff was friendly and knowledgeable and the prices were competitive. The installers were efficient, very professional, and highly skilled. The end results are beautiful.”

“Carpet Concepts was amazing to work with for our flooring! I was looking for LVT for our kitchen, dining, and living space, as well as carpet for our den. From start to finish I had a great experience. I had just the right amount of support in the showroom. I got my questions answered and pointed in the direction of products I was looking for, but then had as much time as I wanted to peruse the options. I was there a long time, took home multiple samples, and then brought them back and got different samples, and each time I was met with friendliness and helpfulness! Because I wasn’t rushed and was given so much help, I am in love with the products I chose! Our floor is beautiful and I’m so glad I didn’t try to buy it off the internet because I wouldn’t have chosen the version I picked. The colors and texture needed to be seen in person and the knowledge the owner provider was so helpful. If you need to buy flooring, I highly recommend Carpet Concepts. They are so friendly, I felt like they cared about my floor choice as much as I did!”

“Carpet concepts recently replaced all if the flooring in our condo with a combination of wall to wall carpet and vinyl tile. Lori and her team were wonderful to deal with and I would highly recommend them From sales to installation everyone went above and beyond to help us from start to finish. Donny (the installation manager) will assure that you are 100 % satisfied with and proud of your new flooring. Kudos to everyone!”

“Great people and knowledgeable too!”

“We have recently had two great experiences with Carpet Concepts this year. Scott came out to measure for new carpeting throughout our house and when we met with him in the showroom, he had excellent selections for us to choose from that matched our color preferences and traffic patterns exactly and at affordable prices as well! From measurements, to selection, to scheduling, to installation,--everything went smoothly and as planned. This fall, we went back to Carpet Concepts to have our basement floor redone with LVP and Scott measured right away, we met to go over flooring choices, picked it out, scheduled, installed, and it all went just as smoothly as the first major project. I would highly recommend Carpet Concepts!”

“We have used Carpet Concepts numerous times. Always friendly help making the selections. The installers were very professional. They went over everything with us prior to beginning the installation and really seemed like they cared and wanted it to be just right. Try them, you won't be disappointed.”