Customer Reviews

“Roland add the staff at the Boyton store were very helpful. I love my new carpet now that the the bifold door problem has been solved. Highly recommend”

“Our first experience with Capitol Carpet & Tile has made us customers for life! Both the store manager and our salesman, Rolon Colon, were professional and helpful from the sale thru the installation. The installers were first rate, courteous and left our house spotless. There were alot of stores to choose from, I would not hesitate to recommend Capitol....looking forward to out next project!!”

“Kate Hurt is an excellent salesperson and has a keen design talent. She is helpful and went above and beyond to help us with an engineered floor and area carpet selection and installation. We could not be happier.”

“Had a wonderful experience at Capital window fashion. Duane, my consultant, was so easy to work with and very knowledgeable. Steve, the window treatment installer, was clean, neat and worked in a timely manner. Nothing but good things to say about my experience.”

“We are very happy with our window treatments, they are really nice and look great, especially in the bedroom. However, our experience was not without a few issues. Our living room window solar shades were supposed to be installed with valances to cover the roller part of the shades. When the installer came, he did not have them, and it turned out they were never ordered. The installer measured for them, the order was placed, and when they came in, EVERY ONE of them was the wrong size. We received a call from Capitol Carpet that day or maybe the next day, and they suggested it was WE that had measured incorrectly. I was astonished - the person on the phone was trying to push off a mistake by their employee to us, and I let them know that, in no uncertain terms, it was their error. So the windows were re-measured, by Capitol Carpet, for the valances. When those came in they fit, but they are not consistent in how they cover the openings - but it is not all that noticeable, so we let it go. Additionally, the shades in the living room were supposed to be controlled by one wireless remote, but the remote supply did not have enough channels, so now we need 2. The bedroom window covering was supposed to come with rechargeable batteries, but it came with replaceable batteries. This was corrected. However, all of this took nearly 9 months. We had not paid in full, there was an outstanding balance, so we were not concerned about getting the valances, but we did receive a call looking for payment, telling us we had an outstanding balance. When I explained why, the woman said she would check into that and call me back. She never called back so I assume she learned of our issues. We will be needing carpeting, and while I would go to Capitol Carpet, I will make sure they are aware of the issues with the windows.”

“From the first time I met Leslee she was on time , professional and to the point ! My shutters were installed two days ago and they are exactly what I expected absolutely beautiful perfect the installer was totally professional and did an exquisite job!”

“Great experience from start to finish. Excellent sales and installation professionals and great products. I am very satisfied and I will continue to be a customer in the future and will tell my friends.”

“Very happy with my window treatments. It was a pleasure to work with Duane and the installers were great as well. I highly recommend Capitol Carpet for window treatments.”