Customer Reviews

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Gayle avatarGayle
5.0
 

Feb 8, 2021

We recently had the opportunity to work with the team at Alan's Flooring and our entire experience from determining what type of flooring would be best for our home to final install could not have been a better experience. All our questions were answered by their knowledgeable team members and quotes were provided on several flooring options to assist in our decision making. Care was taken to be sure our flooring area was properly prepped and the work was handled in great detail all the way through to the clean up at the end. Jesus and the team at Alan's Flooring provide wonderful - and hard to find - customer service and they excel and making sure the customer is happy. We'll recommend them to anyone who asks and look forward to working with them again in the future.
Jan Leslie avatarJan Leslie
5.0
 

Feb 3, 2021

I shopped for flooring ( Mohawk laminate) for several months, getting four estimates before making the decision to use Alan's. Jesus was very helpful in the Decision making process, Answering all my questions...I never felt pressured. Alan's installers were great! I especially appreciated how neat they were, cleaning as they worked, relieving my fear of allergic reaction to dust.. You can trust Alan's to do excellent work! At the BEST PRICE! My floor is beautiful! I will use Alan's again in the future! Jan Leslie
Susan Heer avatarSusan Heer
5.0
 

Feb 3, 2021

Wonderful, friendly experience. Went out of their way to find what we were looking for. Highly recommend.
Elizabeth Carefoot avatarElizabeth Carefoot
5.0
 

Feb 2, 2021

Alan’s Flooring was awesome!! From the initial visit where my rooms were measured to the end when the install crew was leaving, every detail was taken care of for me. The process was clearly explained and that was exactly what happened. I chose Stanton products which are beautiful!!! The install crew was able to recarpet 7 bedrooms and a stair case and then install LVP in 400 sq feet of basement in a day and 1/2. The crew was polite, very nice, professional and FAST!!! I really could not be happier and would recommend Alan’s to everyone!!!
* oberoi avatar* oberoi
5.0
 

Jan 26, 2021

Their showroom was impressive...any type of flooring...they do it! Prices are more competitive than the home improvement stores and their service...outstanding! Gabby listened to my needs, assisted me with my selection and explained to me different options available. Never any pressure, very professional and customer focused. They treated me like their #1 customer even though their phones were constantly ringing and the foot traffic into their showroom was nonstop. They provided me a quote right away and were upfront with their costs. They checked the stock and gave me an accurate estimate for earliest date of installation. They penned me in for the date I wanted. The installer, Victor, showed promptly, surveyed the worksite and got to work right away. They worked fast and professionally, they were done within couple of hours and not a spec of dust left behind! Jesus followed up promptly with me after the installation and ensured everything was to my expectations! They far surpassed my expectations, their prompt follow-ups and customer service are benchmark, they make you feel special! I will only go to them for all my flooring needs!
Judy Kao avatarJudy Kao
5.0
 

Jan 20, 2021

Alan's flooring team is perfect. From estimate to installation, they were very on time and helped to meet my budget. After installation, we had a bit of problems on the floor, but they fixed it immediately. The carpets look good as well. Lvp floors look very good too. Thanks Alan's flooring, my house looks very good after finishing the floor. Highly recommend.
tommy scroggins avatartommy scroggins
5.0
 

Jan 19, 2021

Just purchased this Dream Weaver - Malibu 3740 carpet from them and installation. It's going to look good and give a nice contrast with the wall colors. On 1-16-21 Their crew installed the new carpet and it looks great. They do good work and we're really happy with the price and installation.
Erin Frey avatarErin Frey
5.0
 

Jan 9, 2021

I love that the company texts! That is so convenient. Gaby was responsive, (even after hours!) and the crew was great. They did a stellar job and were conscientious cleaning up the mess. I’d definitely use them again and highly recommend Alan’s Flooring to everyone!