Customer Reviews

“Over the past 10 years I've had the great experience of dealing with Action Carpet more than 5 times....from srone floors, carpet, and wood floor installations. They've been prompt, courteous, professional and fair in dealing ....couldn't ask for better company to work with!”

“There are flooring stores everywhere! The hard part of shopping is finding a company that has a reputation for taking care of customers and offer quality product at reasonable prices. We had a nightmare of a situation about 2 years ago. We searched everywhere for flooring and finally found a place with flooring we liked, we felt it was a fair price for it, so we made the purchase and used their installers to put it in. Fast forward 10 months later, we came home from work one day and could not open the front or back door. The flooring had "barreled" upward and blocked the doorways. This was a solid wood floor that was specifically to be glued down. Immediately we found that the flooring was installed improperly and the store that sold it to us said it was our fault and that we had misused the flooring. Ridiculous. Keeping it brief we took them to small claims court and easily won a refund, but only on the flooring cost, you never get the labor costs back. Fast forward again (the case took 8 months!) and during the case we began searching for a flooring store that could take care of the task of installing correctly, and standing behind their product. Silly us, we overlooked that Action Flooring and Carpet was only a mile away from our home. While getting a car wash next door we walked in and me Dave and Kany (Kenny). We filled them in on what we were going through with a competitor and just as you'd think they were blown away that a customer would be treated this way. We made a point of telling them that the affordability of paying for floors out of pocked without the payment from the small claims case was going to be a challenge for us. At no point did either of them push to close a sale on us. They knew that when we were ready we'd let them know, and we did. We chose beautiful distressed flooring for our casual beachy home. The guys were organized, clean, and in a day and a half correctly installed the nicest flooring we've ever seen in any of our homes.”

“We had all new floors installed in November of 2016. We were very pleased with the entire process from the sales guy (Dave) down to installation. We were very well take care of and have been extremely pleased with our choice in flooring.”

“After having just a great experience with the purchase and installation of my own floors I also hired Action Carpet & Floor Decor to do my client's home. The shopping experience was excellent and the installation of the flooring resulted in a beautiful home to be proud of. Thank you!”

“Absolutely the BEST!! Highly recommend. I'm the Broker and Owner of The Lund Team Real Estate Company. We have been using Action for years. From small jobs just prepping homes for sale or large custom projects, they can handle it ALL. We refer Action to all our clients. The service, quality and affordability make them the best choice!”

“Absolutely the best store to select materials, for all areas of the house. Customer service is phenomenal, and they make demo and installation easy and stress free. We have been clients for years, using Action for ALL of our houses. Only group we trust. If your in the market, this is 100% the place to go.”

“I really enjoyed working with the staff on my project with Action Carpet. I had an area rug made and had three rooms carpeted. Nacho was awesome and got everything done in a day. Anthony and Dave were so precise in making sure that the measurements were exact to my specifications. I got exactly what was needed to make my house look like a model home with a designer touch. Thank you Action Carpet for such a great experience!”

“I originally went to Action Carpet to order materials for my 1,200 sqft remodel. After speaking with Anthony, he helped me select the perfect style and color of hardwood, and even offered a complimentary measure for a competitive installation quote. He arrived for the measure promptly and was efficient. When I received my quote 24 hours later, I was blown away at the low pricing! We decided to have Action do the install, and I couldn't be happier with the results! I was given a courtesy call to notify of their arrival time 24 hours in advance. Their wood crew arrived on time on the install day, moved the large furniture (saved me time and a chiro appointment), and were able to complete the entire install in 2 days! I had planned on being off work a week, I couldn't believe how fast it was! After a final walkthrough with the installer, I was thrilled with the quality of the installation. Anthony called after the job just to make sure I was completely satisfied. I definitely recommend Action Carpet and will be using them for my future flooring remodels.”