Customer Reviews

“Erik is so knowledgeable and was awesome to work with. We will see them for any future needs as well!”

“Professional but not trustworthy UPDATE: BEWARE PARENTS AND PET OWNERS!! They have failed to produce safety certifications for the products used in our house even after requesting it multiple times. The owner finally agreed to send someone to vacuum the house. The smell has significantly improved after the vacuuming yesterday. It is atrocious that their sloppy installation guys missed this crucial step. t is one thing to have human error, but a whole another thing to NOT take responsibility for their errors, delay rectifying the error and intentionally put customers (and my new baby and pets) in unsafe conditions ORIGINAL REVIEW: Disclaimer: Tired after cleaning 100s of tiny carpet fibres all over the house and feeling like sh** for exposing my baby to VOCs, I am writing this review. I am giving four stars as they were professional. We have a new-born and our cat was peeing in the carpet. We called Walgenmeyers to replace the carpet. They showed up time for the estimate and even brought samples as I couldn't go to the store with the baby, mailed us a quote in a timely manner and scheduled us pretty quickly. The installers came on time and did the job as expected. I appreciate how professional they were. During home visit, I asked Jeff about chemicals in the carpet and he assured me that the carpet was certified for air control and safe. During installation (when they put the adhesive) and after the carpet was installed, the whole house had this really BAD chemical smell. I called him to get more information about the carpet rating and adhesive used but he couldn't give me good answers neither did he call back with answers as he promised. I, then, read about VOCs and benzene and formaldehyde and what not that is released with new carpets. As a new mom, my head was spinning, so I got a hotel room for three days (72 hours as recommend by internet wisdom) and left all the windows open for ventilation. Now I am back home and the house still smells of chemicals. In addition, the carpet fibres are coming off the carpet if we step on the carpet, so I am guess we got really bad quality carpet. If I wanted cheap carpet and untrustworthy people, I would have gone with a big box store and not a local company and probably paid half the price we paid Walgenmeyers. I really wish Jeff had been honest about the smell. We could have discussed it - I might have done one room (with cat pee) instead of all rooms or I would have requested the carpet to be aired out for 72 hours before installation, or I would have installed it before our vacation two weeks from now. So many safer options that what we did. I really wish this company puts people over profits. Maybe too much too ask.”

“Great company and such a pleasure to work with! We absolutely love our new wood floors :)”

“We've had all of our carpet in our house installed by Walgenmeyer's and they have done a fantastic job. Very nice to work with! Would highly recommend!”

“Huge shout out to Walgenmeyer's! They were wonderful to work with, Eric made the process so easy and we love, love, love our new wood floors. We highly recommend them for your next flooring purchase. We will be back, soon, for carpet!”

“Wonderful people to work with from start to finish! Love my new carpet and vinyl planks!”

“So excited to get my new floors! Thanks for everything!”

“Erik and his team were great! Great service, great prices, excellent quality!! We just built a house and they did all of our flooring, backsplashes and showers with them. Love it all!! Erik took the time to understand our style and then pointed us in the right direction. Loved the honest feedback from him. Will never go anywhere else.”