Customer Reviews

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Rebecca Miller avatarRebecca Miller
5.0
 

Dec 2, 2021

I am so pleased I called Urban Flooring! We had plumbing issues and ended up with a giant hole in the dining room floor. Pat from Urban Flooring came out, looked it over, and after Thanksgiving, I have my pretty wood floor back! I would highly recommend Urban Flooring!
Patricia Griffith avatarPatricia Griffith
5.0
 

Nov 29, 2021

I recently did a remodel to half my house, starting with floors from Urban Flooring! From day one I was impressed. I met Christie at the Home Show which brought me into the store. I worked with Steven Vandrilla. He is very knowledgeable, he helped me with the options I had from the information I provided. The follow up process confirmed they really are a five! Very happy with my investment I made for my home!
janie harmon avatarjanie harmon
5.0
 

Oct 13, 2021

Excellent customer service. Extremely helpful in narrowing down your selection. Installation very professional. Everything about this experience was a five .
Ralph Knight avatarRalph Knight
4.0
 

Sep 16, 2021

Just looked at some flooring.
Danielle Whipple avatarDanielle Whipple
5.0
 

Aug 9, 2021

We had our wood floors sanded and refinished. Urban Flooring sent out someone quickly to measure the floors. Then they coordinated with us to do the work while we were out of town (it would be tough to function in our house with the wood floors out of commission). They also replaced a damaged board, and you can’t even tell where it was. The floors look so much nicer, and the price was very reasonable. My only complaint is how much sanding dust got everywhere, even though they obviously taped up plastic sheets to protect things. But really, the dust is going to get everywhere no matter what. Overall, working with Urban Flooring was a pleasant experience, and I plan to call them again when we need flooring work done.
janice jansing avatarjanice jansing
5.0
 

Jun 28, 2021

I have had Urban Flooring twice at my home installing beautiful vinyl flooring. The quality of workmanship in laying the vinyl flooring and materials are 5 stars. I highly recommend Urban Flooring for your next time flooring replacement.
Susan McHale avatarSusan McHale
5.0
 

Jun 24, 2021

I want to thank Pat and his staff for their excellent repair of my older wood floor. Pat's experience with flooring products and his expertise in installation, restored my older floor to looking brand new. I would trust Pat and his wife with any of my flooring needs and Urban Flooring will be my first stop in the future for any flooring purchases.
Jantzen Taylor avatarJantzen Taylor
5.0
 

May 30, 2021

I recently had Urban Flooring install hardwood flooring in the bottom floor of my house. I was impressed with Steve with how quickly and accurately he was able to measure my house, sketch the floor plan and send me a preliminary estimate. The estimate was more than I had budgeted for the flooring, however Urban flooring was very willing to work with me to adjust the project to within my budget. I did most of the demolition myself to bring the cost down, Christina gave me some techniques and ideas for removing the existing tile and laminate floor in my house. After ordering the wood, Christina kept me updated on any back orders and when I could expect to have the floor installed. When they had another job move installation dates I was called to see if I wanted or could accept an earlier installation date. I had the floor installed around a week after I put in the order. I was very impressed with the installers, they were punctual and very knowledgeable and skilled with quickly analyzing each intricate cut required during installation. The only part of the demolition they crew did was grinding the only thin set from the old tile. The crew worked as like a well oiled machine and did their best to minimize the dust throughout the install. I had a little only one thousand square feet of flooring installed, the install crew had that installed and cleaned everything up in two days. I highly recommend Urban Flooring for anyone looking to have hardwood installed and would like to support a local family owned and operated business. I will be a returning customer in the future.