Customer Reviews
Back to Twelve Stones Inc.May 13, 2016
“HONESTY, INTEGRITY And PROFESSIONALISM. This is what I can best say about Carpet Barn of Waynesville NC. I recently used Carpet Barn to have several rooms in my home re-floored. To complicate things, the work needed to be done while I was out-of-state. Everyone at Carpet Barn was fantastic to work with to get the job planned and completed while I was away. I returned after the job was completed and found the workmanship of the installation to be exceptional. Unfortunately, there was one issue. One of the products installed was different from what I remembered ordering. When I brought this to their attention, they immediately researched it and told me they had made a mistake. Just as quickly, they had a resolution to make things right. Based on Carpet Barns reaction, I believe this was a very rare mistake but I was overwhelmed by how well they handled it! I HIGHLY RECOMMEND CARPET BARN AND I WOULD DEFINITELY USE THEM AGAIN!”
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