Customer Reviews

“Expensive but alot to choose from”

“Excellent”

“JEN, at the Carpet Barn was so helpful with finding the flooring I was looking for. Very professional and very informative. Alecia Goodman”

“Went on to find an area rug. Huge selection. Friendly staff and an adorable dog to play catch with if you get bored ( husbands!)”

“We just had carpet installed in our new home. I will start off by saying the carpet quality and the workmanship are both great. We are overall happy with the finished product, however, we had a little mishap during the day of installation. We had just "moved in" and were going to be out of town for a few days. Thankfully, not much of our stuff was here yet. We gave a code for them to enter our home and do the install two days before we were scheduled to arrive back in town. Upon our arrival, we found several disturbing things. There was a spill on the carpet (an area that was very wet). I tried to be fair and look for an air vent nearby, or anything that may have caused a leak - there were none. I got down on my hands and knees and smelled the area, which turned out to be beer. We had all of our water in the home turned off and on both toilets in the house left a taped sign that said "please do not use - water in home is turned off. DO NOT USE". There was pee left in the toilet and a woman's tampon wrapper laying on our bathroom floor.... Our outdoor patio furniture was rearranged, the door was left unlocked, our outdoor light was knocked over, and they damaged a wall corner while carrying in the carpet. I had our neighbor keeping an eye on the place while we were gone and she came down to talk to them. They were here from 10:00 am and left well after 8:30 pm. I got a text from the installer at 6:44 pm saying "we'll be out of here in just a few minutes", well I guess a few minutes turned into over an hour and a half. I feel really taken advantage of due to the fact that we weren't home and they knew it. Probably our fault for trusting a company in our home without us being there, but we felt confident after they said they have done it plenty of times before. I called to talk to the owner, who could barely give me the time of day, and he did offer me $150 off to fix my wall. When I went in to pay the balance, he wouldn't even look at me and had someone else "take care of me". Really disappointing. You'd think a business owner would care a little bit more about what their employees are doing. I would not recommend this company unless you plan to be there watching them during an install.”

“We want you to know that the Staff at the Carpet Barn are outstanding. Laid back and professional. They know their business! We were assisted by the manager, every effort to accommodate! The manager Jim, not only helped us but showed us a good grade of carpet for an outstanding price. The selection there is AWSOME! What a pleasure to shop at the Carpet Barn! We'll definitely be going back!”

“We just recently had our basement floor done and we are so pleased with how it all turned out. The floors look amazing. Installers were very professional and fast. Everyone at showroom especially Cary was very helpful. Highly recommend using them.”

“The Carpet Barn is great. Wide selection and very professional installation services and a fair price. Everything from basic carpet to top of the line they will work with you to fit your budget with quality merchandise.”