Customer Reviews

“Fair price with excellent service. They were very helpful and patient with our difficulty picking a color. The final product was beautiful.”

“I was a Flooring Consultant and Project Manager for Mr. Hardwood, Inc. for about 10 years between 2006 - 2017. While I left on less than perfect terms a little over two years ago I can still say this... When Corey Ford (the Owner) say's that your satisfaction is guaranteed he means it! I have never in my life met another business owner so determined to exceed the already high expectations of his clients. He does this by only working with the "best of the best" and empowering them to make decisions that other companies wouldn't even dream of allowing. I don't know his current policy but when I worked with him the Flooring Consultants/ Project Managers were allowed to do whatever it took to make the customer happy (even discounting the job to a point of breaking even) without so much as texting him first. We were expected to remain in constant communication with our clients and constantly evaluate their happiness. If we even suspected less than 100% satisfaction we were expected to do whatever it took to resolve the issue immediately, even if it meant calling him on his cell at 3 AM. Even after any issues were resolved we were expected to notify him immediately so he could get updated on the situation and personally confirm that the client was truly happy. You'll be hard pressed to find a business owner that cares more about your experience or the finished product and it shows based on the way he makes his team an extension of himself! If you have any doubts at all as to what to expect from Mr. Hardwood I encourage you to not only look at the near perfect rating the company has but also consider the number of perfect ratings it took to get there! I would also encourage you to read the reviews of the very few less than perfect ratings. You'll probably find that many are from prior team members that just couldn't make the cut!”

“We had an excellent experience with Mr. Hardwood Inc. They were very professional in giving estimates, being punctual and the finished product is beyond our expectations! A very knowledgeable friendly group. We recommend this company to all who are looking for a great job well done!”

“Mr Hardwood is at the top of my list of great workers and great jobs! Kelly Owen, project manager, came out to my mom’s house and gave us an estimate for the whole house of carpet and install. He explained everything in detail from start to finish. We accepted his offer, and Kelly, Jose, and his team did a fabulous job with the install of the carpet. I’m very pleased with the whole experience and highly recommend Kelly Owen & Mr Hardwood!”

“Mr Hardwoods installed all the flooring, hardwoods, tile and carpet in a rental house I was selling. Prior to hiring Mr Hardwoods, I researched products and prices with several companies. Mr Hardwoods did an excellent job, every detail was handled in an impressive quick timeline. It was a large home with a lot of work to be done. It’s not often that a company completes such a large job without me having a single complaint. I’ll be installing flooring again this year in two of my houses, it’s awesome to have a company to rely on for such major investments. Thanks guys for your A+ service!”

“I had a fabulous experience with Mr Hardwood last fall. Their sales staff provided me with the perfect option for my home and the pricing was unbeatable. I would use them again in a heartbeat!”

“Great place with competitive pricing. Allen was super nice and very informative. Would highly recommend them.”

“We were very pleased with the response to our needs and the quality of the work reformed”