Customer Reviews

“Its a great new showroom. It goes with great service and quality products. I've used them for 30 + years. I've never been disappointed in their work. Give them a try.”

“I highly recommend McCullough's Flooring. Not only are they local and family owned, but they will make any Pinterest board come to life! After purchasing a new home, I spent hours day dreaming about my dream home, during the weeks between our closing date (which included what flooring would look perfect with our décor and style). I pinned many ideas to my Pinterest board. The staff at McCullough's were welcoming and the staff was amazing at matching my design ideas with products. They also suggested a few that coordinated perfectly! From design, to purchase to installation, this business is unmatched for all of your flooring needs!”

“We had the best experience with McCullough's! Will use them time and again. A great local, family company. The employees are all so helpful. Joe, our installer, did a fantastic job, was easy going, very efficient with his time, professional, friendly and the man has a damn good beard, ha! We are very happy with the outcome and cannot wait to finish decorating the space and see how it all looks put together. We know these floors will last a lifetime.”

“Words cannot express my appreciation for the excellence in service given by Russ & Tracy McCullough for all flooring needs. I have dealt with them now for about 20 years in everything from wall to wall carpet throughout the house & basement, ceramic tile in the kitchen, porcelain tile in all bathrooms & basement areas and finally hardwood throughout the house. They have even come to my rescue for unexpected emergency water damage too. They have an excellent helpful staff as well as expert, conscientious installers for every product (such as Billy, Joe, Brandon, Jason, Frank, & others to name a few). I have dealt with McCullough’s back when they were on West Main Street as well as their present location. They have never changed in quality or excellence of service in all these years. If there is a problem, they will make it right and will deal with Companies until satisfaction is achieved. I cannot thank them or praise them enough for the wonderful work they have done for us. I would not go anywhere else!”

“Nice selection, very friendly and helpful staff.”

“Terri was so genuine and kind while going thru the carpet purchasing process. I felt like I was working with family. Mike came to install my carpet two weeks after purchase! Installing carpet is definitely his craft and he sure is a perfectionist. I appreciate all of his attentiveness. Thank you so much for my beautiful carpet!”

“Prior experiences with other flooring contractors have left me frustrated with either the sales process or the quality and attitude of installers. I decided to try McCullough's because the installers are employees and not contractors. Contractors rush in and out as quickly as possible to move onto the next job and leave things like caulking in the hands of the homeowners and show little respect for walls, etc. Mark and the installation team treated my project like it was their own home. They were timely each day and worked non-stop while showing craftsmanship on things that I might have missed while also being responsive to things I did point out. I'm happy that I took a chance on McCullough's. After many flooring projects over the years, this was the first time I've been pleased.”

“Excellent Customer Service”