Customer Reviews

“Ray from Lonsdale Flooring was awesome to work with. We were so happy with the flooring we chose as well as the installers that installed everything for us. The whole process was smooth and easy, we’ll definitely come back there next time we need any flooring and would recommend Lonsdale Flooring to anyone.”

“I have worked with Ray from Lonsdale Flooring on several projects over the past decade. Most recently I had new engineered hardwood installed in a 2 bedroom, 2 bathroom condo in Central Lonsdale (all flooring with the exception of the bathrooms). Ray provides a high level of personalized service, gave me a killer deal on the flooring based on having done projects together in the past - including installing vinyl plant in a 1 bedroom, 1 bathroom investment condo in Lower Lonsdale, which was not only the best product for the ground floor unit with it being a rental but also helped me sell the condo last year for a tidy profit! He has also helped me in my capacity on Strata Council for carpeting in a low rise in LoLo. Basically, I wouldn't trust anyone else but Lonsdale Flooring for hardwood, vinyl and carpet (the perfect trifecta). Thanks for being a pleasure to work with, Ray and team, and I can and do recommend you to anyone looking for a long term and trusted partner in flooring on the North Shore!”

“I've hired Lonsdale Flooring for both of my new builds now and on both occasions John was very knowledgeable, helpful and accommodating in the show room, Ray was punctual and professional with all meetings on site and Merrick did a fantastic job with the install. I couldn't be happier with my experience with Lonsdale Flooring, I'll definitely use them on my next build and highly recommend their services to anybody looking for new flooring.”

“My husband and I have been extremely happy with the quality of service, as well as the finished product, for replacing the existing floors in our new home. Ray, John, and their team were fantastic. All plans were clearly explained in an honest and respectful way. Nothing was over-promised and any possible "hiccups" were communicated with me in advance so we knew what to expect. The team that worked on our extensive flooring project was professional, polite, and completed the job on time so that we were able to move into our new home with all the amazing updates in place. I wouldn't hesitate to recommend Lonsdale Flooring to anyone looking for quality craftsmanship and superb customer service.”

“We just had hardwood flooring installed in our condo by Lonsdale Flooring. The product is great, the installation was impeccable and the service exceeded my expectations. I just cannot believe some of these other google reviews. Lonsdale flooring will definitely be getting repeat business from me. Update: 2 years later, another hardwood job by Lonsdale flooring, with professional service and a 5 star result! I am so happy with my new floor!”

“Almost finished getting our carpets installed by Lonsdale flooring! Everyone who we had contact with throughout the job made you feel like you were important to them, from the manager John, to the sales guy Mike and to the lovely and professional installers! All of my questions were answered with patience and respect. They are extremely knowledgeable and honest! I really felt like I could trust them. They will definitely be my go to company for further flooring needs! Thanks to everyone at Lonsdale flooring!”

“We have used Lonsdale Flooring for a few jobs and their customer service is fantastic! A particular thanks to John for all his help and advice over the years. We recently hired Lonsdale for a new job and when an issue occurred, John really stepped up and helped us out to make sure we are a happy customer. We highly recommend Lonsdale Flooring.”

“The people at Lonsdale Flooring are professionals. The in store staff were able to answer questions and advise on replacing the flooring in the apartment. No pressure on making decisions and they would allow me to keep samples for a few days to see how they look at different times of the day. When it came time to take the measurements and the order they supplied a quote that was accurate. They accepted my timeline. The installers were experts that were friendly and knowledgeable and honest. Flooring was installed 4 months ago and is meeting my expectations. I would go back when I need to upgrade but I don't expect that to be anytime soon.”