Ronald Thomas avatarRonald Thomas
5.0
 

Nov 28, 2017

I was needing a granite top for my daughters hall bathroom and trying to complete it before she had a beautiful new baby girl (she was born 2:41 am early Monday morning). I came in on a Saturday and they came installed it on the following Tuesday 1 day before she was released. Jorge and his team were awesome very friendly to work with and had great prices on the granite top we chose. The techian was also friendly and did a great job on the installation only took about an hour. The granite vanity top looked awesome I couldn’t be more pleased. I would highly recommend JG Natural Stone for all your counter, vanity top and flooring needs. Thanks Jorge for the wonderful and quick response for this project.
Ernest Cuellar avatarErnest Cuellar
5.0
 

Nov 13, 2017

Great price. Very professional from start to finish. Countertops look great!
Aaron Strauser avatarAaron Strauser
5.0
 

Jul 8, 2017

I (No Problem Services) have used JG Natural stone since they started their business. They have installed 90% of the countertops we have had installed in that time. The reason they have not installed 100% is because we offer our homeowners 3 options, good-better or best as it relates to price, finish, communication and promptness. Some homeowners can deal with good or better product while more often than not they want the best. When we offer the best option and that is what the homeowner wants, JG gets that call. They have grown in that time. They have great people in the office, their communication via email and phone call is very good. Their estimates don't have hidden charges or surprises after completion. Their installers are very professional and super clean during and post install. I've never filled out a survey for one of our vendors or contractors. I felt compelled to do it only after reading the negative comment by another contractor. I have never had a similar experience in 100 plus installs with JG. No company is perfect and sometimes there is some adjustments required. Never once have I had them let me or our homeowners down by getting a bad install or bad communication. I have never felt like they owed me or our homeowner a credit for something. I've always received the estimate with the drawings, a clearly outlined scope that I've had to sign and send in before fabrication. I had them do an install just this week. Before I had them go to the house for templates, I warned my customer of the bad review that I felt was probably missing facts ir all the details. I told them I've never had a similar complaint but if they prefer we could use another vendor. They agreed for us to use JG and like is their standard, my customer could not be happier. This is after we made an adjustment after template were taken and JG had to make an on site adjustment. I 100% recommend JG to anyone looking for high quality installation and fabrication. You won't get better. As mentioned, we have 3 different installers and JG does 90% of our work and will continue to do it as long as they are in business.
Beth Crowe avatarBeth Crowe
5.0
 

Feb 6, 2017

JG replaced our kitchen countertops with granite and did a wonderful job! I have already recommended them to friends. We chose a granite slab that, unfortunately, was cracked. But Jorge and his team went the extra mile to look at other slabs and select 2 that would fit our configuration, while avoiding the cracks. The install went quickly and was done perfectly! Thank you, JG! We will definitely call you for future needs.
Neel Price avatarNeel Price
5.0
 

Nov 4, 2016

Our granite is beautiful but, quite frankly, we expected that. What we didn't expect was how great JGNS was when there was a problem. Jorge came in, assessed the problem and arranged a removal and reinstall without batting an eye. The reinstall happened yesterday and the result is stunning. We love our new countertops! Thanks Jorge and JG Natural Stone! We're already planning for new countertops for the bathrooms and we will definitely be visiting you again. You won't be sorry you contacted JGNS!
Paula Bonniwell avatarPaula Bonniwell
5.0
 

Jul 20, 2016

Great experience! They explained the different types of stone and how it would be installed. I chose Quartz and it looks beautiful, just how I had imagined. The install was fast and looks great! Very professional throughout the entire process.
Karen Sorenson avatarKaren Sorenson
5.0
 

Jul 6, 2016

Mary & Jorge were a pleasure to work with. Kitchen granite and backsplash installed perfectly. Great customer service and friendly staff. Would definitely use them again for any countertop and flooring needs. Great price also! Thanks so much, love it!
Todd Blakley avatarTodd Blakley
5.0
 

Mar 26, 2016

Jorge and Mary made the process incredibly easy. I was upgrading my kitchen last spring, and was on a limited budget. They were able to help me get the stone that best suited my needs. They didn't sacrifice quality, and saved me money by using a quality team to install the counters without changing the backslash. From research that is hard to do. After nearly a year I still love my counters, I had a small issue with some grout chipping but when I called them, they were very quick in finding a time to come out and fix it. I would recommend Jorge and his team to anyone I know looking for home remodeling. (Involving stone work in particular. )