Customer Reviews

“The store is great. Many choices. Experienced staff.”

“I had the flooring replaced in the main living areas of my home, including stairs, with an engineered wood product. I went with Heritage because I had seen work they had done for friends of mine. From discussing the flooring options, to getting an estimate, to the demolition of the old flooring, and to the install of the new flooring, the entire experience was positive. I worked with Ardy and he stayed in constant communication throughout the process. He and the team of workers that did the job were professional, punctual, and completed the job sooner than expected. The new flooring looks amazing.”

“We were looking to match carpet for a bedroom that had been damaged in our home. The previous owners had had the carpet installed, but we had no information about when or where they bought it. I got lucky when I went to Ged's. Marty looked up the address and said that they had installed the carpet. He didn't have the exact color that was in our house anymore, but he called the manufacturer, and even though it had been discontinued we were able to get enough to do our room. Marty was very helpful and the installation crew was professional and quick and the installation was perfect.”

“I received an estimate from Damien in February and it was less than I was expecting. After reading the positive reviews I felt confident using Heritage Hardwood Floors. I'm an over the road truck driver and Damien easily worked with my scheduled home time, he and his crew were punctual and completed the work on schedule. I had them refinish my floors. The finished results were excellent and as promised. I'm very happy with my floors and would definitely use them in the future. Thanks to Damien and his crew!”

“We recently relocated to McKinney and wanted to expand our new home's existing hardwood floors from the main hall and den to throughout the house. The scope extended hand-scraped hardwood floors through the first floor and in the "public" landings and hall of the second floor. This meant removing rooms of carpet, laying down red oak planks, sanding originals, hand-scraping and staining all to match. To complicate the job, we were going to be out of the country for a while, so we needed a company we could trust to do the job with little supervision. We chose Heritage and met Tony who helped us with both the vision and execution of the project (a big one as hand-scraped hardwood floors apparently go). The experienced crews were excellent and exhibited well-disciplined craftsmanship. The floors match perfectly from the original entry to the upstairs hallway. Tony also chose and managed complementary crews (stairs crew, trim painting crew, finishing crews, etc.). For our remaining bedrooms, Heritage finished these rooms with carpeting. Everything looks great! We found the cost of the project competitive and the work quality exceptional. Yes, we would both use Heritage Harwood Floors again and would highly recommend them to others. Pat & Leah G.”

“I would definitely recommend using Heritage Hardwood Floors. They have a huge selection and their customer service was great. My husband and I are very picky and they were really patient with our decision process. I have gotten several compliments on my new wood floors.”

“I hired Heritage to do wood floors in the downstairs portion of my home. I was skeptical at first because my wife wanted to do scraped wood. But to my surprise, I love my floors. The quality of craftmanship is outstanding. And the install crew was nice and respected my home. I would definitely use them again.”

“Heritage did a fantastic job on our water damaged wood floors. After our second flood, Paul recommended using LVT which is vinyl planks that look just like wood. People that have come over love the floors and can’t believe that it is not real wood! They job was done professionally and on time! Great job!”