Customer Reviews

“Five Star Flooring did a great job. Eduardo and his team paid close attention to detail. Joe, the owner was very helpful taking care of my concerns.”

“Absolutely EXCELLENT Mohawk Ultrawood Plus engineered hardwood flooring expertly installed by Edwardo & crew! We had ~1,300 sq ft installed in 2 days with removing carpeting & installing new wood trim a few weeks ago. We have an insane golden retriever that loves to run in our home. She tried racing down our hallway the day it was installed. She tried to dig in her claws to make the corner & smashed into our wall. She has been slowly learning that her claws do not work on our new flooring. There is absolutely no damage at all to our new Mohawk Ultrawood hardwood flooring. We are EXTREMELY HAPPY with our whole buying, installation, and durability with our hardwood flooring. The owner Joe and his wife listened to our needs: insane dog & grandkids, along with looking at pictures of our furniture & suggested the Mohawk Ultrawood, as well as the color that would work the best for us. The cost of the installation was extremely reasonable too! Thank you, 5 Star Flooring! We would give you 10 stars for a rating if possible!”

“We absolutely love our new carpet. Joe is extremely knowledgable and it is quite evident that he loves his work. He was very accommodating to our schedule and budget and his installers did a fantastic job.”

“When we started our remodel we had no clue about local flooring companies. We knew the brand of floor we wanted, Gaia. Five Star Flooring was a recommended dealer so we went to see them. Joe and Roger were very down to earth and patient and we definitely got a good vibe from them. We decided to go with them for our rip out and replacement. Upon tearing up the floors we found major problems. The guys at Five Star were at our home immediately to help us work out a solution. Within minutes they had a very good plan to move forward. The issues were corrected within a day and the install the flooring and baseboards the following day. This could have been a contentious mess but these guys are pros and made a rough situation much easier. The floors look amazing and we are so pleased. You can trust these guys. I wholeheartedly recommend them.”

“Joe at 5 Star was great to work with on our flooring. Eduardo & his team did an awesome installation. We are very pleased and we have gotten lovely compliments from our friends. We highly recommend Joe & his team & look forward to working with him again. His pricing is very reasonable, too.”

“If you're looking for a team to have your floor done, Five Star Floors could be it! Dependable, reliable and very reasonable company to work with. We are very happy with their service, communication and final installation.”

“Five star floors was friendly educational and over all a five star experience keep it up guys”

“Joe and Jerry have worked on our rental house in Saratoga and Campbell and my office in Los Gatos and done a very professional job , great attention to details and nice job. I am happy to refer them to our friends and would always call them again for any other flooring job we need. Both are also very nice and easy to work with. In our case, the original plans changed. They were quite flexible. We added few more things as work was going on and Jerry was quite adjusting and gave some good suggestions on new changes we wanted to make to bathroom flooring. Two years later, the tenants damaged one of transition pieces. I called Joe and next day Jerry stopped by with a replacement piece and quickly fixed it. They came to help even though it was not their fault. I highly recommend Five Star Floors team to anyone looking for a flooring contractor with good quality of work, reasonable price, easy to work with and someone you can count on for post installation issues, etc. We are very pleased with their work and great attitude!”