Customer Reviews

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Ben H. Atkins avatarBen H. Atkins
5.0
 

Sep 13, 2020

I purchased a house full of carpet from a local box home improvement store who promises installation within 4-7 days. When my carpet arrived, I was told it would be over a month before installation could be completed. I returned the purchase and went to Augusta Flooring. From the moment I walked in the door it was a wonderful experience. Mr. Doug walked me around the store showing me the options he had that would match my job. We settled on a product and Mr. Doug was as my house the very next morning to take measurements. 10 days later, Mr. Larry arrived, on time, to install my carpet. Mr. Larry was pleasant, easy going, and efficient in his work. Mr. Doug called a few days later to ask if I was satisfied with my product and installation. I most certainly was! Excellent customer service and excellent installation. Shop local before hitting the big box stores!!! Thank you to everyone at Augusta Flooring for such a wonderful experience.
Patricia Nichols avatarPatricia Nichols
5.0
 

Sep 10, 2020

I purchased flooring from Augusta Flooring and it was recently installed. My experience from start to finish was great. The shop personnel were attentive and knowledgeable and the installers are professional, experienced, and cleaned up after installation. I hope to be a return customer.
Tara Matthews avatarTara Matthews
5.0
 

Sep 8, 2020

We are returning customers of Augusta Flooring and we will continue to use them. Mr. Doug could not have been nicer and more communicative with us about the installation of the floors. Mrs. Kay helped show us what would work best for our family and she was very knowledgeable about the products! Thank you again!
Kenneth Brodie avatarKenneth Brodie
5.0
 

Aug 29, 2020

My experience with Augusta Flooring started off great with Kay in the showroom and just got better every step of the way!. Kay was extremely helpful and knowledgeable and the showroom is a pleasure to shop in. When we made the appointment to measure for my new carpet Kay told me she would be at my house between 9 am and 9:30. She pulled in my driveway at 8:57 am. Josh and his team did a great job with the installation and Josh actually saved me a little money. I have yet to find a single scratch on any of my furniture. On top of all this great service they have the best prices I have found. I would not think twice about using them again and have recommended them to everyone I have had a chance to. Thank you to everyone at Augusta Flooring for a great experience.
Clarence& Patricia Jones avatarClarence& Patricia Jones
5.0
 

Jul 25, 2020

We love our new floors the installation crew mark&josh were great and a lot if fun to work with.They did a beautiful job. I will recommend augusta flooring to any anyone who needs flooring done.Also jessica was amazing on helping us.
Kathryn Eubank Allen avatarKathryn Eubank Allen
5.0
 

Jun 1, 2020

We ultimately had to cancel service as the buyers did not want carpet changed however the service I received getting everything arranged and refunded was amazing! I recommend them completely.
LaTonya and William McNair avatarLaTonya and William McNair
5.0
 

May 26, 2020

I recently had the carpet on my stairs replaced using a remnant piece of carpet found at the store at a great price. My work was done quickly after purchase and the technician did a great and professional job. I was very much please with the final look. Thank you!
Becky Micinski avatarBecky Micinski
5.0
 

Feb 4, 2020

I just had Augusta Flooring install LVT throughout most of my home. It took a while for the flooring to come in but was totally worth the wait. The installers ( Mark and Josh) were so professional , helpful, and accommodating! They were also very neat. I would recommend this company for any flooring needs that you have. I also used them over 10 years ago for carpeting and had great results and a great install! Thanks Again, Doug!