Customer Reviews

Back to Dura Flooring
Denver Cua avatarDenver Cua
5.0
 

Dec 2, 2021

I consider myself very fortunate to have chosen Dura Floor for my home flooring replacement. Jose Serpos was such a great Project Manager for my flooring project. He was able to, not only, accommodate my tight schedule but also did a marvelous job of coordinating his staff from start to finish. Everything was right on time and the work was flawless. I invested very little effort in making sure that everything was done right. I can see why Dura Floor is Costco's prefereed flooring supply and contractor in my area. Kudos to Jose and Gustavo for their workmanship. And Vanessa and Israel for their prompt response to any of my questions.
Peter Zakhary avatarPeter Zakhary
5.0
 

Dec 1, 2021

I used Dura Flooring through the Costco floor/carpet program. From my first phone call to the final follow-up call, this company was pleasant and professional. Prices were competitive -- not the cheapest but you also tend to get what you pay for -- and they worked with us to find a lower cost carpet (that we love as much as our first choice) when we needed to get to a lower total spend. They did a whole 2-story house in TWO days, and were communicative about what they were doing and how they would do our bedroom first so we could sleep there without missing a night in our home. The new carpeting looks amazing -- like being in a new home! But the most important part of the whole process was that I felt that I could trust everyone, from our account rep Jose to the installers. A shoutout to Vanessa Gonzalez who was the first person I spoke with and instantly made me feel comfortable with this company. And Jose was great throughout the process -- and patient as we decided on cost, carpet color/style, etc. Highly recommend these guys. The huge number of 5-star reviews were a factor in my decision. And now I'm adding another 5-star review!
Katie Muttera avatarKatie Muttera
5.0
 

Oct 27, 2021

Dura Flooring now has a customer for life. Their staff was responsive, friendly, professional and answered my long list of questions thoroughly. They handled a materials mixup quickly, went above and beyond during the install and finished the job a day ahead of schedule. I couldn't be happier with my new floors and baseboards.
Alma McLaurin avatarAlma McLaurin
5.0
 

Oct 6, 2021

From consultation to installation, Jose provided us with excellent service. He arrived on time with samples in hand. His team moved our heavy office furniture as well as computer equipment. Accommodating our staff during working hours without causing any business interruption. The project finished ahead of schedule and the quoted price never changed. The installation of both carpet and flooring was an effortless transition with a beautiful outcome. We are more than pleased with the quality of materials, craftsmanship and service we received from Dura Flooring.
Rita Navarro-Cramond avatarRita Navarro-Cramond
5.0
 

Sep 21, 2021

Your men were terrific, meticulous in their profession in every way. They were very eager to satisfy their customer by presenting various options. Also, it was greatly appreciated working on the weekend. We were very impressed. My beautiful kitchen came to reality when my floor was accomplished. Nicely done! Thank you so much. The Cramond's from Azusa, California
Lezette Pinon avatarLezette Pinon
5.0
 

Aug 24, 2021

Thank you Dura Flooring for bringing the kitchen floor to life! The process was so painless from the sales representative coming out and giving us a quote, then booking us for the installation. Would definitely recommend them for all your flooring needs.
Susan Piraino avatarSusan Piraino
5.0
 

Aug 23, 2021

We recently had hardwood floors installed in our home by Dura Flooring and were extremely satisfied with the work completed. The job was done efficiently, professionally and in the time frame quoted. The final product looks beautiful and the quality of materials used were excellent. I would highly recommend using Dura Flooring.
Stan Jones avatarStan Jones
5.0
 

Aug 10, 2021

We want to compliment Manny Del La Torre and the installers who put new carpet in our home. Manny gave us a fair proposal, and we accepted the deal. We’re happy to say that the project was completed as represented. It’s very nice to get what was expected. Manny was a ‘strait shooter’ who delivered on all his promises We also want to compliment Roberto Benitez and Tony for the fine job they did in installing our new carpet. They were very professional throughout the job. Roberto and Tony worked cleanly and quietly. They were fast and very efficient. They moved our furniture safely in and out of the various rooms. We were completely satisfied with their overall performance. I’d describe them as real “Old Pros”. They are the kind of people I’d love to have helping me with any project. They made a really challenging job look so easy. We would be happy to recommend your firm to anyone. Regards, Stan and Judy Jones