Customer Reviews

“We had a great experience and were very pleased with Cobalt Flooring. Roger was very professional and knowledgeable, making great suggestions for our new hardwood floor. Pricing was very competitive, service was good, and installation looks great. They even took a small piece of the carpeting that was removed and replaced a damaged section in another room. We would highly recommend Roger and Cobalt Flooring, and would definitely use them again.”

“Had carpet installed about 6 months ago by Cobalt, I waited a while to see how the carpet held up. The product has been top quality. No complaints. The installer noticed a slight color variation during installation of the carpet. They finished the install and reordered the carpeting and reinstalled it a few weeks later. AMAZING!!! I believe that anyone else would have overlooked this detail and not said a word about it. They helped us look at options on display and made great suggestions on styles AND would keep us in budget. They didn't try to upsell me with something else. Absolutely AMAZING!!! All employees I had contact with were professional and honest. You won't find a better company or team of people. I had gone to another local place with a super modern show room and a horrible sales team, who wanted $1200 over what Cobalt did the job for. Don't get robbed, GO WITH COBALT!!!!!!!! ***UPDATE*** Our carpeting has been holding strong. NO problems with quality or install. Everything has been top notch still. I have had it cleaned and will continue to do so yearly as Cobalt had recommended to keep it looking new. Im surprised actually. The value of the product has been great for the money paid. I'll be contacting Cobalt first from now on, for my flooring needs. Thank you Roger.”

“Thank you, Roger for your help getting carpet installed within a day and beautiful grade carpet. love it. Apple and Swang”

“Roger was great to work with he really help me make my Decision on the flooring that I chose. His flooring that he carries is top notch and he Really backs his product up 100%.”

“After being disappointed with a large chain store, we visited the Cobalt Showroom. What a difference my wife and I experienced! We were greeted by Roger, who cared about our names and who we were. He then took time with us to find out what we wanted and needed. Roger sat down with us and explained everything. He even gave us an approximate price (which was very close to the final price) based on a drawing that I had brought. The price given was significantly lower than the large chain store's price....... about $4,000 LESS! The other employees were also wonderful. And most of all, the flooring was beautiful and done well. The next time we have any flooring needs, we are going to Cobalt!!”

“Cobalt Flooring is absolutely the best... working with Roger and Joanne remotely was tremendously seamless. The installers, Miguel and Melinda, arrived in Normal Illinois at 7:50 am and got to click clackin... incredible team and wonderful people. I’m in the service business and I greatly appreciate high quality service. This would be our experience. You won’t be disappointed doing business with this family owned business.”

“An excellent experience from beginning to end. Roger was a delight to work with. His knowledge of flooring and what works best in a home like ours was very insightful. Pricing was spot on! Keith came to our home for measuring and was so very kind and knowledgeable about flooring and home layout! Thank you Cobalt Flooring!”

“Roger and Keith were great to work with! We re-carpeted almost the whole house and did some vinyl in the basement. Roger gave us a great price! Keith came out right away and measured, and our installation requests were followed to the T! Communication was good. Even when there was a problem being short on some carpet, it was not a problem because Roger offered generous solutions and communication was good. Easy to work with. Will definitely turn to them again for my future flooring needs!!”