Customer Reviews

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Kat Pegjoff avatarKat Pegjoff
5.0
 

Aug 4, 2019

The last visit we had was to replace a floor that was installed in April this year. We had a problem with one section of flooring and the guys a Castle took care of the problem in a timely manner. They did good by us. Definetly would call and refer them to anyone.
Lucinda Fish avatarLucinda Fish
5.0
 

Aug 4, 2019

We recently bought a new home and needed to replace the carpet. From helping us select the right carpet to scheduling the installation and the actual installation, everything went smoothly. Very knowledgeable staff and they worked on the time frame we needed. Awesome prices also!! We love Castle Floors and would recommend to anyone who needs flooring!
Bob Oien avatarBob Oien
5.0
 

Aug 4, 2019

We are full timers in our coach and we like to keep up the unit to look as new as possible. I am a hot rodder and very particular with my vehicles. We wanted to put new flooring in the kitchen to bedroom. Looked at several businesses to find the product. Not happy with the service or the product from those we have looked at. Ended up at Castle Flooring,heard they had been in business for decades. The young man showed us several products and as we were going over the ceramic tile , he showed us what he thought was the best choice. The product would handle water and wouldn't show grout lines through it as well as keeping the area quieter. I tackled the project and in 2 days it was completed. Beautiful product to work with and looked awesome as well. Not the end of story though! Later in the season a water main broke in the resort and when water was turned back on early morning, the pressure spike of air popped a water line off under the sink. Water ran from 3 am to 8 am and flooded front of the coach. Ruined the front hardwood as it curled and separated. New flooring was perfect. With no time talked with Castle again and they came out to bid the job as I didn't have time to do the job myself as we were going to leave in 5 days. They supplied a crew and the job was completed the same day the product arrived . The crew did a fantastic job and we're very friendly and courteous as well. We were off to home 2 days later thanking Castle for all their efforts to supply us with the best product and the best service possible!! When I'm back this fall,we will do the final bedroom piece . They get 5 stars from us for sure!
Sunny Reynolds avatarSunny Reynolds
5.0
 

Aug 4, 2019

The 5 star would have been for sure if Luis had done the floors. David & Fred were great & did their best but one can tell that they need a little more experience. Eg: T strip between existing tile & new floor. They should have cut the longer strips for the LR (most prominent) first, then the door strips. Because they did the door strips first we have a join showing in the L.R. Similar problems with baseboard but overall a job well done Thanks.
Curtis Johnson avatarCurtis Johnson
5.0
 

Aug 4, 2019

I was satisfied with the product and the installation would definitely recommend them
Vicki Albrecht-Hoffman avatarVicki Albrecht-Hoffman
5.0
 

Aug 4, 2019

Exceptional people, exceptional service!!
Scott avatarScott
5.0
 

Aug 4, 2019

I had a great experience with Castle Floors. I was building a house in the White Mountains and they were great. The installers made the trip up north and did a great job. Their prices were the best in town and their staff were very helpful. Also, they went out of their way to get it done in the timing that worked with our new build to keep the project on time. I highly recommend them.
vicki johnson avatarvicki johnson
5.0
 

Aug 4, 2019

Highly recommend! They were extremely helpful in helping me find the right carpet for my budget that lookes great in my home. Professional all around. Thanks Castle Floors!