Customer Reviews

“The service, quality of carpet, price and staff at Castle floors was excellent. We shopped around and Castle floors was able to provide us with the highest quality carpet and the lowest price for the type of carpet. The service was excellent and the carpet was installed 2 business days after we ordered the carpet. We would recommend Castle Floors.”

“Castle Floors was great to work with. They had a huge selection, helped me select the highest quality for the lowest price, showed up on time, and the installation was flawless. I will definitely use them again and highly recommend them”

“Next day install. Moved my furniture for me. Was cleaned when done. The price was right! Highly recommend.”

“Great customer service, great product ... we love our new floors! Thank you Jake and team at Castle Floors!”

“Very prompt service and easy to work with. Installers work very hard and did a great clean up. Many choices and worked within my budget.”

“I called Castle Floors at 9:15 AM to see if they could do a floor by tomorrow. Actually it was finished at 4:30 today. The discount on the carpet I chose was about 50% and beautiful.”

“If you are having your floors done I would definitely choose Castle Floors! Jacob and Jenni were excellent to work with. I was probably one of the most indecisive clients they had for choosing floors. I worried about the luxury vinyl tile. How durable was it? How would it look? Flooring is a big investment. I went to other flooring stores, but decided that Castle Floors would do the best job. Jacob went over and beyond. He suggested we go to his uncle's home that had the flooring I was considering on buying. It looked great and eased my concerns. Although, I decided to go with the Karndean rigid core in Baltic limed oak. The flooring had been on sale recently, but no longer was. Jacob was able to secure the previous sale price for me. The baseboards needed to be painted before the floors were installed and Jacob once again went out of his way and loaded them onto his truck and brought them over to my home. Luis and his crew were quick and did a wonderful job! My floors are absolutely beautiful! I have had many compliments on them. They look like wood, but are much more durable. I had the tile around my fireplace redone and it turned out beautiful also!”

“In October,3019 Castle floors produced excellent job with competitive prices. Thank you to office staff,especially Sly who was patient and helpful with options in helping me with product choices. I love the vinyl planks that I chose thruout my home and carpet for master suite. Luiz the installer and team did an excellent professional job with plank installing. The tile demo was almost dust free. The team was on time,pleasant,respectful,quick,hard working and efficient. Their clean-up was thorough and well done. When a problem developed with carpet installation, Jacob dealt with it and it was resolved within 2 days. Kudos to vinyl installer Luiz and team. It seems the carpet installer, a different Luiz ,needed more experience in doing a professional job especially attitude and clean-up.”