Customer Reviews
Back to Carpet Spectrum Inc.
Mar 3, 2022
“Poor follow up. I have been waiting five months for paperwork and installation. Jim keeps putting me off from honest updates on permit and product ordered. I don't recommend them to anyone who wants the work done right away. Product quality seems good.
After writing this review, I realized there was a lot of mis communications that happened and had to realize the shipment delay due to Covid and product not in stock.
I am very pleased with tile and installation in two baths and kitchen. The only reason of the four stars was due to the length of time it took to complete the process.”
Aug 9, 2021
“Excellent selection and outstanding customer service.”
Nov 12, 2020
“Friendly, efficient service from Becky and the install team! Would recommend ”
Oct 22, 2020
“Great selection and very helpful staff. Installation crew are top notch professionals.”
Jul 5, 2019
“My carpet looks amazing in my bedroom, they did an awesome job installing it and everyone was really nice and helpful.”
Jul 2, 2019
“My carpet looks amazing in my bedroom, they did an awesome job installing it and everyone was really nice and helpful.”
Jul 2, 2019
“Best customer service EVER! The floors I ordered had a manufacturer defect that wasn’t detected until they were installed. I was so worried that I would have to start over and buy a different product. Well guess what! Carpet Spectrum contacted the manufacturer and got my floors replaced at no cost to me! You never know when you’ll need the level of customer service Carpet Spectrum offers. My advice.. go with the BEST, Carpet Spectrum! Jason and his entire staff were so helpful! I couldn’t be happier and wholeheartedly recommend this standout flooring co. Skip the big box DIY products and contact Carpet Spectrum!!!”
Dec 31, 2018
“Excellent service from sales through installation! We had Carpet Spectrum install over 2,500 of Karndean luxury vinyl plank throughout our house. Jason, our salesperson, was incredibly professional and helpful. The father-son team who installed the flooring were fantastic - polite, efficient, and highly competent. We love this flooring: it looks great and is extremely durable. I highly recommend both Carpet Spectrum and Karndean!!”