Customer Reviews

“This was our first experience with Carpet Smart. Unfortunately , the rug we ordered had some dirt and smudge marks on the back and serge due to some rough handling between vendor and store. Fortunately , they handled the situation like true professionals and acknowledged the marks and arranged to pick up the damaged rug and deliver a new rug.”

“I am so pleased with the beautiful carpet from Carpet Smart! Jon and his staff are so kind, helpful and professional. I was amazed at the quote I received! The price was RIGHT! I look forward to using Carpet Smart for other areas of my home!”

“These are the friendliest people to do business with. They have a great showroom with lots of samples and products to look at and the staff is knowledgeable and helpful. I highly recommend them to anyone who needs flooring of any kind.”

“They had just what I wanted, at a great price!”

“Great service. Friendly. Answered every question.”

“After vetting over 10 flooring companies and contractors, we chose Carpet Smart to install COREtec vinyl planking and carpet throughout our beach home at Holden Beach, NC. We chose them because of their favorable reviews on the Holden Beach FB pages and because we wanted a company that specialized in flooring materials and installation every day. We also had no doubt that John (the Owner) would stand behind his products and his installation if we ever had a problem. From my first contact with Patty on the telephone, to us meeting John, to their installation crews we found everyone at Carpet Smart to be extremely knowledgeable, professional and courteous. We had an idea going in concerning the materials we wanted. However, with Carpet Smart's broad selection of materials in their showroom, coupled with their staff's experience and knowledge they listened to us concerning our specific application and as a result they were able to guide us to exactly the right flooring for our needs and our pocket book. As with any older home, especially beach homes on pilings, we had a couple of issues that needed to be addressed. Hats off to Junior and Oscar of their installation crew for addressing these issues without a hiccup in addition to their extremely profession installation. Carpet Smart told us exactly what they were going to do and when they were going to do it, they provided a fair price and then they executed the plan, far exceeding our expectations. We highly recommend Carpet Smart for your flooring needs. They definitely deserve your consideration.”

“John and his team have been doing work for me for over 20 years and have delivered time and time again !Great quality at a great price with excellent customer service. Always gos above and beyond.”

“As an Interior Designer and owner of Welcome Home Interiors in Wilmington, NC I have had experience with many of the flooring providers in the area...and that is why Carpet Smart has handled all my flooring needs for the past 6 years. Aside from the fact that their prices are the best, it is their quality installation...on all types of flooring...that really sets them apart. Hardwood, luxury vinyl plank, carpet, laminate...I have NEVER had an unsatisfied customer. The staff is professional and knowledgeable and always makes you feel welcome! Jon Blackburn is a consummate professional with high standards and excellent follow up. I cannot recommend Carpet Smart strongly enough. They live up to their motto "Our prices and service will floor you."”