Customer Reviews

“My kitchen and dining room floors were expertly cleaned by Medhi and his team. They were a mixture of worn-out checkerboard parquet with a shiny surface and filthy medium-dark stained hardwood planks. They used a water-based finish to sand, re-stain, and re-finish the wood. Amazingly, the floors now look gorgeous and have so far withstood my household, which consists of a child and a dog, fairly well. When it comes to providing excellent customer service, Carpet City goes above and beyond. He was also very prompt in responding to calls, texts, and emails. I really enjoyed how quickly he was able to accommodate me for my job. When I require additional floor refinishing, I will give Carpet City another call.”

“Our floors are great! At our new retail location, Medhi and his crew assisted us with refinishing the floors. They were quite swift. They outperformed expectations and did an excellent job. He was patient with us even though we had a lot of questions. He gave us a choice that none of the other quoters did: a waterbased coat. We had asked for light, natural hardwood. He always arrived on time. Would suggest!”

“They are excellent men. The owner responded after I called him, and he immediately quoted me a price. He carried out his promise, kept in touch, gave updates, and gave specific directions on how my floors would be treated. The work was completed on schedule, and my floors now look fantastic. He arrived as scheduled. Working with Medhi was a delight, and you should contact Carpet City if you want a stand-up, no-hassle guy who will deliver on his promises. Once again, many thanks to Carpet City! If any of my friends need any work done on their hardwood floors, I will be sure to give them your name.”

“At our house, floors have been installed twice by Carpet City. Both times, they started the work right away after providing an estimate. They tidy up the workspace every evening and store the tools and sharp things to keep it out of the reach of children and animals. The flow of communication has been effortless. The white washed oak floor that we went with turned out beautifully.”

“I called more than ten businesses I saw on Google when I needed to hire a flooring contractor quickly to restore my floor. I visited with four contractors; one was pushing very hard to upsell me, another appeared kind and professional but struggled to communicate, and the fourth didn't even attempt to take measurements. I ultimately decided to go with Carpet City since Medhi was highly prepared for the meeting. He provided examples of his prior work, color swatches, measured precisely, and was able to address all of my inquiries without resorting to high-pressure sales techniques. I also saw images of the superb job he had completed in those exquisite old Victorian houses. Additionally, I was quite particular about the things I wasted and he was able to execute it all!”

“We used Carpet-City Flooring in our office for the second time, and both experiences were very good and straightforward—everything you could ask for in a team. You can trust Medhi to help you realize your goals. The first time (in 2015), Carpet City was prompt and extremely responsive to fix unforeseen project challenges that arose. They undoubtedly made a good impression because we immediately thought of them when we needed someone this time. This time, we had a much bigger project with a more aggressive timeframe, but Medhi and his team were very adaptable and were able to work with our other vendors to enable us complete the task on schedule. They have a strong focus on communication and details.”

“Carpet City performed a fantastic job. Medhi’s team quickly arrived and provided us a price that was fair. The entire house was getting new wood and carpet. 1400 square feet of flooring were installed and they also took special care to make it attractive. They removed and carpeted the old floor and cut all of the baseboards so the floor would go underneath them, leveled the carpeted floors, and relocated all of the furniture. The work turned out fantastic! You can count on Carpet City and the other guys from Carpet City to do an excellent job.”

“The best is Carpet City. After moving into our new home, we had our floors redone. He did it gradually so we could move things around the house while he worked with us. Their work is excellent, and they consistently arrived on time. With our new floors, we are delighted. Will undoubtedly contact him for floors again. Many thanks!”