Customer Reviews
Back to Brothers Floor CoveringJul 31, 2021
“They entire process from visiting the showroom to completion was simple and easy. The carpet looks and feels great! We are very happy and would definitely use Brother’s again in the future!”
Jul 30, 2021
“Great experience. Competitive pricing and superior customer service and installation skill. Thank you Brothers!
From the moment I stepped into the show floor to look at carpet options for my stair runner the Brothers staff was professional, friendly and knowledgeable. That superior service continued throughout the process even when there were concerns about shipping delays in the COVID environment. Andrew was quick to jump to a solution and keep us on schedule for install. I have a 1920s home and my staircase is narrow with many twists and turns - the Brothers team truly took their time to do a custom job despite the challenges. We are so happy with our stair runner and cannot imagine our home without it. Thank you Brothers! You've got my business for life!”
Jul 27, 2021
“In a world where good customer service, quality workmanship and good communication are almost non-existent it's very refreshing to work with Brothers Floor Covering. They knock it out of the park and you will not be disappointed!”
Jul 26, 2021
“The best of the best. Honestly. We had every single inch of our home’s flooring replaced. Could not have asked for better service, quality of work, response. After the work was complete we continue to order rugs through Brothers. No other flooring company we would use or consider.”
Jul 23, 2021
“Second time I’ve used brothers to do carpet in my home. Andrew is super easy to work with, their product is top notch and their installers are amazing at what they do!! Do yourself a favor and give brothers a call for your flooring needs!!”
Jul 20, 2021
“Brothers Flooring was a wonderful company to work with! They were kind, genuine, and trustworthy. Our new floors look beautiful! We removed the carpet from our first floor and replaced it all with LVP. We love the floors so much! :) You can see the before and after pic below. Andrew was great and came out to our house to help us make decisions and give estimates. They got us scheduled very quickly! Once the floors were finished, there was a miscommunication that we would still need to have the trimming repainted once they were done. (They remove the shoe mold and trim to put the floors in and when they put it back on, it needs to have the holes covered and be repainted). Ideally, this would have been verbally explained to me since I was not aware of that process. Andrew referred me to a wonderful painter who was able to come out the next day luckily. It was annoying since this was an extra step and cost that I didn’t know would need to happen ahead of time. Overall though, I would recommend Brothers Flooring!”
Jul 12, 2021
“The customer service was very good and we were really happy with our new wood flooring. We are very happy that we selected Brothers and would use them again.”
Jun 21, 2021
“Brothers is great to work with. We recently replaced some carpeting , and they did a good job of communication throughout the process. The guys who came to install were wonderful, and polite and they did an excellent job on the installation. The carpeting looks beautiful.
I highly recommend Brothers Floor Covering to anyone who is looking to have new flooring installed.”