Customer Reviews

“I had a small flood in my basement and these folks were great to deal with. Dale Kerpan was friendly, knowledgeable, and quick with responses to my calls and questions. The carpet and lino installers were great. I'm still amazed that the lino guy managed to craft only one piece to go into a very small room with a furnace and water heater. It's almost like he removed both appliances to lay down the flooring and then put them on top. Seamless! All of the staff involved were very flexible with my schedule (I work from home), and I'd recommend them to anyone needing flooring work.”

“We purchased our flooring through Braid Flooring & Window Fashions for our new home and from day one we were very impressed with the staff and selection. We worked with Dale through our entire selection process. Dale's product knowledge was very impressive. We found he kept our preferred style/preferences and budget in mind at all times. We will definitely be going back to Braid when it comes time to finish our basement.”

“Staff was so friendly and helpful in the showroom and the installation went great. I was very happy with the service I received.”

“Quality work, completed on time, and within budget. Everyone I dealt with was professional and personable. I would definitely hire Braid again for my flooring.”

“Helpful and friendly!”

“Helpful and friendly!”

“Awesome! We just moved into our new home and can't say enough about how wonderful our experience was at Braid. Sherry LaFreniere spent a lot of time with us (even through a few changes in our selections). We were overwhelmed when we first walked in but Sherry was patient and helped guide us through the process, Her eye for color and texture was nothing short of amazing. We had a few doubts about some of our choices but Sherry assured us that they would all work together and she was right. We absolutely love all the finishes in our home. Thank you Sherry and also thank you to the amazing team of installers. The tile guy was a real craftsman. Shelley McConnell-Harder and Bob Harder”

“I was absolutely WOW’d by Braid Flooring over the weekend! Everyone I spoke to was so friendly & personable. Replacing flooring can be a stressful process; your team's quick response time and helpful demeanor exceeded my expectations.”