Alpha Carpet & Flooring - 311 E Northwest Hwy Palatine, IL 60067

Alpha Carpet & Flooring

Verified
TodayClosed now10:00 am - 7:00 pm
Closed now
Closed now
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GET MY FREE CONSULTATION NOW

Alpha Carpet & Flooring

Verified
TodayClosed now10:00 am - 7:00 pm
Closed now
Closed now
View all hours

  • Free In-Home Estimate
  • Free Design Consultation

Featured items from this store

swatch for product variant Pavia
Pavia
Expected Guest
Shaw Floors
swatch for product variant Chill
Chill
Crossline
Dixie Home
swatch for product variant Top Choice
Top Choice
On The Cover
Shaw Floors
swatch for product variant Kick Off
Kick Off
Scoreboard II 26 15' Slp
Shaw Floors

Services

  • Installation
  • Repairs
  • Mobile Showroom Only
  • Cleaning
  • Remodeling

In Store Showroom

  • Hardwood
  • Carpet
  • Waterproof
  • Luxury Vinyl
  • Vinyl
  • Laminate
  • Tile
  • Cork
  • Area Rugs
311 E Northwest Hwy
Palatine, IL 60067
Directions

Services
Estimates, Installation, Flooring Types, Repairs

Questions? We Have Answers.

Call Us Now:773-830-2882
TodayClosed now10:00 am - 7:00 pm
Closed now
Closed now
View all hours

Get Your FREE Quote Today!


Featured items from this store

swatch for product variant Pavia
Pavia
Expected Guest
Shaw Floors
swatch for product variant Chill
Chill
Crossline
Dixie Home
swatch for product variant Top Choice
Top Choice
On The Cover
Shaw Floors
swatch for product variant Kick Off
Kick Off
Scoreboard II 26 15' Slp
Shaw Floors
swatch for product variant Chauffer
Chauffer
Chateau Marmont
Masland Carpets


Our Story

Hours

Mon 10 am - 7 pm
Tue 10 am - 7 pm
Wed 10 am - 7 pm
Thu 10 am - 7 pm
Fri 10 am - 7 pm
Sat 10 am - 6 pm
Sun Closed

Hours

Mon 10 am - 7 pm
Tue 10 am - 7 pm
Wed 10 am - 7 pm
Thu 10 am - 7 pm
Fri 10 am - 7 pm
Sat 10 am - 6 pm
Sun Closed

Customer Reviews

5.0
11 reviews
Haleigh Goetz avatarHaleigh Goetz
5.0
 

May 5, 2021

My husband and I bought a condo that needed its carpets ripped out (and burned!), and we were so, so lucky to find Jim at Alpha. Not only is he such a nice person to be around, but he’s intelligent, quick, and fair. He was able to quote me on the phone almost exactly what he measured out in person, and he always answered my questions and was quick to reply. For all of our homes in the future, we’ll definitely be using Alpha. You should, too!!!
Sylvia Min McCray avatarSylvia Min McCray
5.0
 

Mar 21, 2021

I hope you take the time to read this, because Jim and Alpha Carpet/Flooring deserves the recognition. I cannot say enough great things about this company and that's primarily due to the owner, Jim. I purchased an older home requiring some updates to both carpeting and hardwood flooring - can I first say how much harder it is to find a contractor who will take care of both than I thought it would be? Ultimately, my husband and I spoke with 6 different contractors. Why did Jim stand out above the rest? Most everyone I spoke to took the attitude of "whatever you want, we will do" but I am not an expert and we really needed someone who would be patient to help talk through options. Everyone else made me feel so rushed and some even came off a bit annoyed when I did not know exactly what I was in the market for... Where all other contractors I spoke to limited our first phone call to 5 - 10 minutes, my first call with Jim was phenomenal and lasted about half an hour! He first asked what we were hoping for and ideas we had in mind, then he asked more probing questions to better understand our lifestyle to ensure that we were thinking about the right materials that would fit our needs and be sustainable. Throughout the process, I felt I was well taken care of...he never once came across taking advantage of our lack of knowledge of the process and was honest about all the good and the "bad". His overall communication is amazing. We were not living in our new home during the job and Jim gave me updates every day and sent me photos and videos. And I KNOW he had other clients...but I always felt like he only had time for us because his responsiveness was tremendous. Since we did carpet and unfinished flooring, Jim estimated the job would take 14 days before the hardwood floors would be safe for furniture... And that is the exact schedule they followed! I am so happy with the crew's work, but Jim's level of service really is what makes everything shine. And finally....we of course LOVE the new carpet and hardwood floors.
Kelly Quentin avatarKelly Quentin
5.0
 

Feb 23, 2021

Jim and his crew came through for me in a last minute situation for a new purchase. He was great with communication and they did an EXPERT job! Thanks!
Jennie Appleby avatarJennie Appleby
 

Feb 19, 2021

This is my second time using Jim and his team for flooring. We installed carpet before we moved out of our previous home and now hardwood floors throughout our main floor in our new home. Excellent communication throughout the entire process, from quote to purchase to install. The quality is amazing and the floors look beautiful in our new home. Best service around! I am a lifetime customer and 100% recommend!

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Get your FREE quote. Call us now:

5 Reviews

773-830-2882