Customer Reviews

“Superb service as soon as we walked through the door. Staff was very helpful in navigating the many options that were available. My wife and I left very happy and excited about our choices. Thank you to Brent and the team.”

“The staff was so patient in helping us pick flooring. The crew led by Juan did an excellent job laying the flooring.”

“Friendly and knowledgeable staff. Brent made sure we got what we needed and scheduled an install for us extremely fast!”

“We recently moved to the Waco area and the previous owners left the carpets in our new home in bad shape - I didn't even want to walk on them barefoot because of dog stains, dirt,etc. Yeah we probably could have had them cleaned but it was obvious they needed replacing. I'm so glad we found Waco Carpet. Everyone was friendly, understanding, and fantastic to work with from the moment we walked in until the job was finished. They helped us get new laminate flooring and carpet quickly and for a great price (faster and cheaper than Lowes!). Brent even came and measured the house on his way home from work for us so we could get an accurate estimate asap. If you're looking for carpet or flooring go here first! Highly recommend!! Veteran friendly as well. (pictures aren't the greatest but you can see the HUGE difference on our stairs ... the old carpet was worn and dirty, now our stairs have beautiful laminate and facings).”

“Very friendly staff and great selection.”

“Waco carpet put the carpet in our house and they have tiled several bathrooms for us. Bill Hillis is our go-to guy and returns phone calls promptly, checks in on the job as the process unfolds, and is in short very professional, which seems to be a rarity these days. He has even helped us find small carpet pieces on various occasions for small jobs we have. Great local folks that will do the job right.”

“Great selection and service. From the first time I walked into the store until the time the tile installers left my house, first class service and product selection. Couldn't be more pleased.”

“Brent is awesome. Very knowledgeable and helpful with what looks good.”