Customer Reviews

“#1 store for your flooring needs”

“I bought from here a while ago and am pleased with the services and results. Thank you”

“We went to Universal Carpet's showroom to pick out counter tops for our kitchen and master bathroom. John was very professional and helpful as we picked out a quartz pattern that ended up looking great in our kitchen! The installer, Christian, was also very professional and did his work quickly and efficiently, expertly fitting all the pieces of quartz together and left the kitchen clean and beautiful. We couldn't be happier with the way our new kitchen and bathroom look!”

“I'm putting 5 stars though my initial experience was not good because they installed our carpet wrong in one room, but thankfully their sales people took our side and lived up to their company's word on the quality and warranty of installation. They had it rectified for us and we could not be happier. I will never forget that. Word of advice though - speak to their sales desk first about any problems (provide evidence, photos, etc.) because their customer service/complaints desk handled things poorly, even after someone came out to view the problem. Because they did what they did, I'd select them again for the next project we have.”

“I was very pleased with Nikki Valim and how she worked with me to choose the best carpet and granite tops for my kitchen. The installers were wonderful also. They were professional and did a really good job. My contractor texted me,when he came to do the plumbng, it read "WOW it looks great!" He plans to use them in the future. I will definetly use them again and I have recommended them to my friends already.”